Notification e-mail across systems and technologies?

[Kjetil Kilhavn]

Either I don't understand what you are telling me, or you don't
understand what I need. 

Yes, I know I can use the forwarding address of users and send an
executable link in an e-mail, that is precisely what the standard e-mail
notification programs do, whether it is RSWUWFML2 (R/3 4.6C) or the
extended notification solution available in more recent versions.

I need a report which sends the same kind of notifications for Guided
Procedure tasks as the extended notifications solution (and RSWUWFML2)
sends for work items.

Alas, solutions you have implemented in ERP are not particularly
relevant. We already have notifications for work items, as I tried to
explain in my original e-mail.
-- 
Kjetil Kilhavn, Statoil OFT GBS BAS DEV SAP

 

> -----Original Message-----
> From: sap-wug-bounces at mit.edu 
> [mailto:sap-wug-bounces at mit.edu] On Behalf Of Rahul Shukla
> Sent: Monday, February 12, 2007 11:25 AM
> To: SAP Workflow Users' Group
> Subject: Re: Notification e-mail across systems and technologies?
> 
> Hi,
> 
> You can use the forwarding address of users and send the 
> executable link of approval screens to their Outlook or Lotus. 
> 
> This will help evenif users dont login to portal and link can 
> be formed in such a way that it will decide in which system 
> it has to execute.
> 
> Now once a dialog item is created you can send a mail link to 
> user which will open this approval screen with all the data.
> 
> I used this way for four separate installtions of
> ERP2005 when users are lazy going to UWL and workitem can go 
> to different system.
> 
> Regards,
> Rahul
> --- Kjetil Kilhavn <KJETILK at statoil.com> wrote:
> 
> > I have just a question on SDN
> >
> (https://forums.sdn.sap.com/thread.jspa?threadID=317970),
> > but in case
> > some people here are not active or even members there, here it is:
> >  
> > We have two backend systems in which we are using 
> workflows, so people 
> > can receive work item notifications from up to two systems 
> every day.
> > One of our systems is on ERP2005, so we have the extended 
> notification 
> > framework available (not using it yet, but that's another story...).
> > 
> > We have not yet started using Universal Worklist, but 
> currently we are 
> > developing our first Guided Procedure solution, and that is 
> one more 
> > reason for looking at Universal Worklist.
> > 
> > I was hoping that there would be a notification solution 
> which could 
> > notify the user about any work item or guided procedure from any 
> > system.
> > In essence, the notification would then correspond to the UWL. From 
> > what I have seen this is not possible. The extended notification 
> > solution also relates to only one source system, and (even
> > worse) there does not
> > seem to be any way in which we can send e-mail notifications for 
> > Guided Procedures.
> > 
> > The request may sound strange, but Universal Worklist will 
> not be on 
> > the main page in the portal, and there is a real 
> possibility that work 
> > items or GP tasks would sit unnoticed for days or weeks.
> > In a choice between
> > training everyone to check their Universal Worklist on a 
> daily basis, 
> > or providing a technical solution with notification e-mails, the 
> > latter will be preferred.
> > --
> > Kjetil Kilhavn, Statoil OFT GBS BAS DEV SAP
> >  
> > 
> > 
> >
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> 
> 
> 
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