Read receipt for e-mails sent from a workflow

[Gavin Mooney]

Thanks Mike, that's the line that I've taken. The client has already
admitted that in their legacy system they don't receive read receipts
from all customers (e.g. Gmail doesn't send them...)

I wondered if the question was going to get some Mike P action :-)

Cheers,
Gavin

2007/4/30, Mike Pokraka <asap at workflowconnections.com>:
> Hi Gavin,
>
> Apart from the obvious problem already mentioned about the sender address,
> this is way too unreliable to be feasible and I wouldn't waste my time on
> it.
>
> Some people set up filter rules for workflow messages, others see them in
> their inbox and log on to SAP without reading the mail, others choose not
> to send read receipts for any mail (customizable in outlook options).
>
> Cheers,
> Mike
>
> On Thu, April 26, 2007 4:01 pm, Gavin Mooney wrote:
> > Hello group,
> >
> > I have a requirement where an e-mail is sent to a customer (external
> > e-mail address) and the client needs to know if the customer has read
> > the e-mail. Just like in MS Outlook when you receive the read receipt
> > showing that the person has read their mail.
> >
> > I have had a look and don't see a way of doing this but would like to
> > know if anyone has managed this in the past?
> >
> > We're on release 700.
> > Many thanks,
> > Gavin
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>
>
> --
> Mike Pokraka
> Senior Consultant
> Workflow Connections
> Mobile: +44(0)7786 910855
>
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