Send mail for CATS Approval and pending workitems

[Claude Bourque]

Prasath,
 
We build a custom utility for 2 reasons. Reason 1: CATS.COMPLETED
wouldn't work because, CATS behaves differently than other workflows.
Everytime an employee enters a timesheet record, the entry gets attached
to the existing outstanding work item for that employee. So until a
manager has approved all records, an employee can keep adding to the
work item. Since in some cases completion took several weeks, we decided
to create a utility that is run nightly that creates an event to trigger
a send email workflow. Reason 2: Although CATS.REJECTED would work, we
needed an email for approval as well as rejection. So, again the utility
does the trick.
 
We've been using it for 2 weeks and so far so good.
 
Regards,
 
Claude Bourque
-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Kjetil Kilhavn
Sent: September 25, 2006 2:01 AM
To: SAP Workflow Users' Group
Subject: RE: Send mail for CATS Approval and pending workitems


You don't write what version you are on, but assuming you're not on a
version with extended notifications (that would have to be 6.x as far as
I know) I think the notification via RSWUWFML2 is your best choice for
the manager.
 
Why don't you use CATS.REJECTED as triggering event for your other
solution? I'm not familiar with the standard approval solution for time
sheets, so perhaps your answer is "because that event is not triggered"
- but looking at BOR object type CATS it seems an obvious choice :-)
 
Looking at program RCATSB01 in our system I see there is a selection
screen option to send notification of rejection. Unfortunately the
parameter MAIL in function module CATS_DISPLAY_LIST which is called by
the program is not referenced in the function module's ABAP code. An OSS
message to SAP to see if you receive the standard answer "this is not an
error" is perhaps in place.
-- 
Kjetil Kilhavn, Statoil OFT GBS BAS DEV SAP
 



  _____  

	From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]
On Behalf Of prasath natesan
	Sent: 25. september 2006 06:43
	To: SAP Workflow Users' Group
	Subject: Send mail for CATS Approval and pending workitems
	
	
	
	Hi,
	We use approval task TS20000460(approval by superior) for
approval of CATS submitted by an employee. This task sends a mail back
to the employee if the Approval is rejected by the superior. We have 2
more requirements for this case as follows, 
	
	1. The initiator should receive an e-mail notification when the
CATS submitted by him is approved by the manager.
	
	For this i have tried to create a custom workflow with a
sendmail step. I have assigned CATS-COMPLETED event as the triggering
event for this workflow. The problem is this event is triggered in both
the cases i.e when the workitem is either Approved or Rejected. I need
this workflow to be triggered only in cases of Approval. I also could
not find any container elements which shows the status as
Aprpoved/Rejected.
	
	2. The Approver should receive a notification in his inbox
whenever the employee submits the time sheets asking him to approve the
pending time sheets weekly. 
	
	For this i think i might be able to use the report RSWUWFML2 and
schedule it on a certain time period to check for pending workitems of
task TS20000460 and send notifications. But havent yet tried on this. Is
there a better way to do this? Any tables that get updated based on
this? 
	
	we are at ECC5.0 with EP6.0
	
	Any help on the above queries will be of great use.
	Thanks in advance for any help provided.
	
	Prasath N
	

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