Send mail for CATS Approval and pending workitems

[prasath natesan]

Hi Claude,
That sounds great. Could you please explain with a little more details on
the customization that u did? Our requirements are almost similiar to what
you have done. We need e-mail Notifications to be sent on Approvals also.

Thanks
Prasath N

On 9/25/06, Claude Bourque <cbourque at bank-banque-canada.ca> wrote:
>
>  Prasath,
>
> We build a custom utility for 2 reasons. Reason 1: CATS.COMPLETED wouldn't
> work because, CATS behaves differently than other workflows. Everytime an
> employee enters a timesheet record, the entry gets attached to the existing
> outstanding work item for that employee. So until a manager has approved all
> records, an employee can keep adding to the work item. Since in some cases
> completion took several weeks, we decided to create a utility that is run
> nightly that creates an event to trigger a send email workflow. Reason 2:
> Although CATS.REJECTED would work, we needed an email for approval as well
> as rejection. So, again the utility does the trick.
>
> We've been using it for 2 weeks and so far so good.
>
> Regards,
>
> Claude Bourque
>  -----Original Message-----
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Kjetil Kilhavn
> *Sent:* September 25, 2006 2:01 AM
> *To:* SAP Workflow Users' Group
> *Subject:* RE: Send mail for CATS Approval and pending workitems
>
>  You don't write what version you are on, but assuming you're not on a
> version with extended notifications (that would have to be 6.x as far as I
> know) I think the notification via RSWUWFML2 is your best choice for the
> manager.
>
> Why don't you use CATS.REJECTED as triggering event for your other
> solution? I'm not familiar with the standard approval solution for time
> sheets, so perhaps your answer is "because that event is not triggered" -
> but looking at BOR object type CATS it seems an obvious choice :-)
>
> Looking at program RCATSB01 in our system I see there is a selection
> screen option to send notification of rejection. Unfortunately the parameter
> MAIL in function module CATS_DISPLAY_LIST which is called by the program is
> not referenced in the function module's ABAP code. An OSS message to SAP to
> see if you receive the standard answer "this is not an error" is perhaps in
> place.
> --
> Kjetil Kilhavn, Statoil OFT GBS BAS DEV SAP
>
>
>  ------------------------------
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *prasath natesan
> *Sent:* 25. september 2006 06:43
> *To:* SAP Workflow Users' Group
> *Subject:* Send mail for CATS Approval and pending workitems
>
>
>
> Hi,
> We use approval task TS20000460(approval by superior) for approval of CATS
> submitted by an employee. This task sends a mail back to the employee if the
> Approval is rejected by the superior. We have 2 more requirements for this
> case as follows,
>
> *1. The initiator should receive an e-mail notification when the CATS
> submitted by him is approved by the manager.*
>
> For this i have tried to create a custom workflow with a sendmail step. I
> have assigned CATS-COMPLETED event as the triggering event for this
> workflow. The problem is this event is triggered in both the cases i.ewhen the workitem is either Approved or Rejected. I need this workflow to be
> triggered only in cases of Approval. I also could not find any container
> elements which shows the status as Aprpoved/Rejected.
>
> *2. The Approver should receive a notification in his inbox whenever the
> employee submits the time sheets asking him to approve the pending time
> sheets weekly. *
>
> For this i think i might be able to use the report RSWUWFML2 and schedule
> it on a certain time period to check for pending workitems of task
> TS20000460 and send notifications. But havent yet tried on this. Is there a
> better way to do this? Any tables that get updated based on this?
>
> we are at ECC5.0 with EP6.0
>
> Any help on the above queries will be of great use.
> Thanks in advance for any help provided.
>
> Prasath N
>
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