Automatic Forwarding

[Mark Pyc]

G'day Joanne,

Automatic Forwarding is for mails only. The concept you need for workitems
is Substitution available in SBWP under Settings > Workflow Settings.

Good luck,
Mark


On 9/20/06, Joanne Johnson <JoanneJohnson at jo-annstores.com> wrote:
>
>  Good Morning,
>
> I am a new workflower and am playing around with automatic forwarding and
> cannot seem to get it to work.  I am on SAP 4.7.  Here's what I've tried:
>
> In the Business Workplace, Settings -> Office Settings, I created an entry
> to forward from user A to user B for a specific date/time range.  The
> workflow was created in the Inbox of user A and I expected it to be in user
> B.  What am I missing?  Is this one of those "wait until after midnight"
> things for sync'ing up?
>
> I also tried creating an auto forwarding rule using trans SO36 and got the
> same results.  I checked tables SOSU and SOUD and verified that the USRNO in
> the forwarding rule is set up ok and it is.  Both users are set up as
> possible agents.  Am I missing a config setting somewhere?
>
> Also, how does the checkbox "Also place in inbox" work.  If it's checked,
> does it remain in User A's inbox as well as User B's inbox?  I looked for
> documentation but could not find any.  It seems to work the same whether I
> check it or not.
>
> Lastly, if an auto forwarding rule is set up either via SO36 or by the
> user via Office Settings, how can it be changed?  For example, I want to
> change the checkbox?
>
> Thanks for the help.
>
> Joanne Johnson
>
>
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>
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