<div>G'day Joanne,</div>
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<div>Automatic Forwarding is for mails only. The concept you need for workitems is Substitution available in SBWP under Settings > Workflow Settings.</div>
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<div>Good luck,</div>
<div>Mark<br><br> </div>
<div><span class="gmail_quote">On 9/20/06, <b class="gmail_sendername">Joanne Johnson</b> <<a href="mailto:JoanneJohnson@jo-annstores.com">JoanneJohnson@jo-annstores.com</a>> wrote:</span>
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<div>Good Morning,</div>
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<div>I am a new workflower and am playing around with automatic forwarding and cannot seem to get it to work. I am on SAP 4.7. Here's what I've tried:</div>
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<div>In the Business Workplace, Settings -> Office Settings, I created an entry to forward from user A to user B for a specific date/time range. The workflow was created in the Inbox of user A and I expected it to be in user B. What am I missing? Is this one of those "wait until after midnight" things for sync'ing up?
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<div>I also tried creating an auto forwarding rule using trans SO36 and got the same results. I checked tables SOSU and SOUD and verified that the USRNO in the forwarding rule is set up ok and it is. Both users are set up as possible agents. Am I missing a config setting somewhere?
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<div>Also, how does the checkbox "Also place in inbox" work. If it's checked, does it remain in User A's inbox as well as User B's inbox? I looked for documentation but could not find any. It seems to work the same whether I check it or not.
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<div>Lastly, if an auto forwarding rule is set up either via SO36 or by the user via Office Settings, how can it be changed? For example, I want to change the checkbox?</div>
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<div>Thanks for the help.</div>
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<div>Joanne Johnson</div>
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