Workitem is going to everyone

[Sandip Jana]

I am using a rule to determine the responsible agent. But the rule is not 
taking any consideration of the possible agents. So now if the responsible 
agent(determined by rule) is not one of the possible agent then the 
workitem is going to everyone. I want to stop this.

Thanks,
Sandip




<kaukabr at yahoo.com> 
Sent by: sap-wug-bounces at mit.edu
09/12/2006 05:34 PM
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Re: Workitem is going to everyone






Hello Sandeep!
Are you using ORG. Structure.
Regards,
Aziz 

--- Sandip Jana <sandip.jana at in.ibm.com> wrote:

> Thanks Mark,
> I am in release 640. The first option is not
> feasible for my case. For the 
> second case, Do I need to get the possible agents
> using SAP function 
> module and then filter it out?
> 
> Thanks,
> Sandip
> 
> 
> 
> 
> "Mark Pyc" <mark.pyc at gmail.com> 
> Sent by: sap-wug-bounces at mit.edu
> 09/12/2006 02:30 PM
> Please respond to
> "SAP Workflow Users' Group" <sap-wug at mit.edu>
> 
> 
> To
> "SAP Workflow Users' Group" <sap-wug at mit.edu>
> cc
> 
> Subject
> Re: Workitem is going to everyone
> 
> 
> 
> 
> 
> 
> G'day Sandip,
> 
> The reaction to "Responsible not Possible" changes
> between releases. It's 
> always important to specify which release you're on
> when posting a WUG 
> message.
> 
> If you're in a release where it goes to all
> possibles ( 4.6 I believe) 
> rather than you're desired outcome of becoming a
> "Workitem without Agent" 
> then you have some choices. One would be to use
> General tasks with Rules 
> that fail on no result - basically you're trusting
> that the Rule will only 
> find valid agents. Another which I've employed is to
> use Programmed Rules 
> (Function Module Rules - in fact Roles if you're in
> 4.6 I think) which 
> ensure that the Responsible agents are Possible
> agents. For this to work 
> you need the task number as a parameter (container
> element) of the Ruole.
> 
> Have fun,
> Mark
> 
> On 9/12/06, Sandip Jana <sandip.jana at in.ibm.com>
> wrote:
> 
> Hi, 
> 
> I set the a dialog task attribute to "Forwarding not
> allowed". I have 
> added few possible agents. Now the rule assigned to
> task is determining 
> the agent who is not one of the possible agent. Then
> the workitem is going 
> to everyone. Is it a standard functionality? 
> I want if the rule determines a person who is not a
> possible agent then 
> the workitem should not go to anybody. It should
> remain in state "task 
> with no agent assigned". 
> 
> Thanks,
> Sandip
> 
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