Workitem is going to everyone

[kaukabr@yahoo.com]

Hi Sandip:
Just give us some details so that we can help you out
there.
Is this rule is standard or you have customized this
rule and who is your agents (Manager's or Any
perticular Person's) again are you using Organization
Structure to use this rule.  
Check in agent specific's are this agents assignment
is setup for general tasks. 
Just make sure to give us some details so that we can
guide in proper direction. Thanks.

Cheers
Aziz    
--- Sandip Jana <sandip.jana at in.ibm.com> wrote:

> I am using a rule to determine the responsible
> agent. But the rule is not 
> taking any consideration of the possible agents. So
> now if the responsible 
> agent(determined by rule) is not one of the possible
> agent then the 
> workitem is going to everyone. I want to stop this.
> 
> Thanks,
> Sandip
> 
> 
> 
> 
> <kaukabr at yahoo.com> 
> Sent by: sap-wug-bounces at mit.edu
> 09/12/2006 05:34 PM
> Please respond to
> "SAP Workflow Users' Group" <sap-wug at mit.edu>
> 
> 
> To
> "SAP Workflow Users' Group" <sap-wug at mit.edu>
> cc
> 
> Subject
> Re: Workitem is going to everyone
> 
> 
> 
> 
> 
> 
> Hello Sandeep!
> Are you using ORG. Structure.
> Regards,
> Aziz 
> 
> --- Sandip Jana <sandip.jana at in.ibm.com> wrote:
> 
> > Thanks Mark,
> > I am in release 640. The first option is not
> > feasible for my case. For the 
> > second case, Do I need to get the possible agents
> > using SAP function 
> > module and then filter it out?
> > 
> > Thanks,
> > Sandip
> > 
> > 
> > 
> > 
> > "Mark Pyc" <mark.pyc at gmail.com> 
> > Sent by: sap-wug-bounces at mit.edu
> > 09/12/2006 02:30 PM
> > Please respond to
> > "SAP Workflow Users' Group" <sap-wug at mit.edu>
> > 
> > 
> > To
> > "SAP Workflow Users' Group" <sap-wug at mit.edu>
> > cc
> > 
> > Subject
> > Re: Workitem is going to everyone
> > 
> > 
> > 
> > 
> > 
> > 
> > G'day Sandip,
> > 
> > The reaction to "Responsible not Possible" changes
> > between releases. It's 
> > always important to specify which release you're
> on
> > when posting a WUG 
> > message.
> > 
> > If you're in a release where it goes to all
> > possibles ( 4.6 I believe) 
> > rather than you're desired outcome of becoming a
> > "Workitem without Agent" 
> > then you have some choices. One would be to use
> > General tasks with Rules 
> > that fail on no result - basically you're trusting
> > that the Rule will only 
> > find valid agents. Another which I've employed is
> to
> > use Programmed Rules 
> > (Function Module Rules - in fact Roles if you're
> in
> > 4.6 I think) which 
> > ensure that the Responsible agents are Possible
> > agents. For this to work 
> > you need the task number as a parameter (container
> > element) of the Ruole.
> > 
> > Have fun,
> > Mark
> > 
> > On 9/12/06, Sandip Jana <sandip.jana at in.ibm.com>
> > wrote:
> > 
> > Hi, 
> > 
> > I set the a dialog task attribute to "Forwarding
> not
> > allowed". I have 
> > added few possible agents. Now the rule assigned
> to
> > task is determining 
> > the agent who is not one of the possible agent.
> Then
> > the workitem is going 
> > to everyone. Is it a standard functionality? 
> > I want if the rule determines a person who is not
> a
> > possible agent then 
> > the workitem should not go to anybody. It should
> > remain in state "task 
> > with no agent assigned". 
> > 
> > Thanks,
> > Sandip
> > 
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> > 
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