Workitem is going to everyone

[Sandip Jana]

Thanks Mark,
I am in release 640. The first option is not feasible for my case. For the 
second case, Do I need to get the possible agents using SAP function 
module and then filter it out?

Thanks,
Sandip




"Mark Pyc" <mark.pyc at gmail.com> 
Sent by: sap-wug-bounces at mit.edu
09/12/2006 02:30 PM
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Re: Workitem is going to everyone






G'day Sandip,

The reaction to "Responsible not Possible" changes between releases. It's 
always important to specify which release you're on when posting a WUG 
message.

If you're in a release where it goes to all possibles ( 4.6 I believe) 
rather than you're desired outcome of becoming a "Workitem without Agent" 
then you have some choices. One would be to use General tasks with Rules 
that fail on no result - basically you're trusting that the Rule will only 
find valid agents. Another which I've employed is to use Programmed Rules 
(Function Module Rules - in fact Roles if you're in 4.6 I think) which 
ensure that the Responsible agents are Possible agents. For this to work 
you need the task number as a parameter (container element) of the Ruole.

Have fun,
Mark

On 9/12/06, Sandip Jana <sandip.jana at in.ibm.com> wrote:

Hi, 

I set the a dialog task attribute to "Forwarding not allowed". I have 
added few possible agents. Now the rule assigned to task is determining 
the agent who is not one of the possible agent. Then the workitem is going 
to everyone. Is it a standard functionality? 
I want if the rule determines a person who is not a possible agent then 
the workitem should not go to anybody. It should remain in state "task 
with no agent assigned". 

Thanks,
Sandip

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