Maintain Areas of Responsibility for Agent Assignment

[kaukabr@yahoo.com]

Hello Tom: Thanks again,
Yes the Major org. unit and the Sub. Org. units
Relationsips are working fine. 
Tom on your following questions:

1. What does your Workflow log indicate? Where does
the work item actually go?
A)Workflow log Indicating to WF_Initior, Goes to only
one person in sub org. unit whether I even create a
workitem for Major Director to approve (Actually he is
not suppose to recieve other persons workitems to
approve)  

2. What method are you using to try and assign the
task to the director?
A) Performing task-specific Customizing

3. Is your organisation position based? If so, are you
also using Delegations (Authority/Resources IT 1010,
Subty 9001)? 
A) No Iam not using, do I have to create this
Infotype, yes you are right our organisation based on
positions.

4. What are you doing in your other Workflows to
determine agents to send work items to?
A) Assigning the tasks to the users directly. 

5. What version of SAP are you on?
A) Version 5.0.
Plus I have not given any expressions in workflow
tasks in Agents Section in my workflow. I appreciate
your kind thoughts on this issue and kindly direct me
to correct path.
My Kind Regards,
Qhurram




 -- PEOU Tom T <Tom_PEOU at rta.nsw.gov.au> wrote:

> Hi Qhurram,
> 
> If your org structure is correct, then you will not
> need to create
> additional Roles with responsibility. 
> However, depending on how your workflow is set up,
> creating a Role for
> the Director might be your solution.
> OR, if you have some time, create a dynamic
> sub-workflow to determine
> your approvers based on the org structure and rules
> you pass through
> bindings. 
> 
> Please find out the following and I can give you
> some options:
> 1. What does your Workflow log indicate? Where does
> the work item
> actually go?
> 2. What method are you using to try and assign the
> task to the director?
> 3. Is your organisation position based? If so, are
> you also using
> Delegations (Authority/Resources IT 1010, Subty
> 9001)?
> 4. What are you doing in your other Workflows to
> determine agents to
> send work items to?
> 5. What version of SAP are you on?
> 
> 
> Cheers,
> Tom
> 
> 
> Tom Peou
> Workflow & ESS Administrator
> Roads & Traffic Authority
> 
> Hello Tom: (And To All Gurus)
> Thanks again, another question pops up over here. 
> You have very good understanding in this area.
> I have Created Organization Structure with Sub
> Oranizational units over here the relationships are
> perfect means (who reports to whom is Ok).
> But I have a problem here when I Assigned A task of
> the WORKFLOW to the Main Director of ORG. Unit its
> not
> working means he is not recieveing the work item in
> his inbox when his staff is creating travel request.
> plus same thing is going on with subordinate Org.
> units The work item should recieve to all their
> managers when ever their subsequent staff members
> are
> creating a travel trip ( The Workflow is ok and
> event
> linkages are active) and also I assign the task of
> approval trip.
> I am having a difficulty over here, do I have to
> assign responsibility to them first as you explain
> how
> to creat role = resposibility and I having
> difficulty
> to find the table of Travel request and Trip. Please
> send me some hints. I appreciate your help again.
> My Best Regards,
> Qhurram   
> 
> 
> 
> 
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