Maintain Areas of Responsibility for Agent Assignment

Munday,Sherie J. MUNDAYSJ at airproducts.com
Tue May 16 22:44:47 EDT 2006


Hello Qhurram,
Just a thought...do the managers of the org units have the chief designation (does the relationship exist?)?  
Cheers,
Sherie

	-----Original Message----- 
	From: sap-wug-bounces at mit.edu on behalf of PEOU Tom T 
	Sent: Tue 5/16/2006 7:59 PM 
	To: sap-wug at mit.edu 
	Cc: 
	Subject: Maintain Areas of Responsibility for Agent Assignment
	
	

	Hi Qhurram,

	If your org structure is correct, then you will not need to create additional Roles with responsibility. 

	However, depending on how your workflow is set up, creating a Role for the Director might be your solution.

	OR, if you have some time, create a dynamic sub-workflow to determine your approvers based on the org structure and rules you pass through bindings. 

	Please find out the following and I can give you some options:

	1. What does your Workflow log indicate? Where does the work item actually go?

	2. What method are you using to try and assign the task to the director?

	3. Is your organisation position based? If so, are you also using Delegations (Authority/Resources IT 1010, Subty 9001)?

	4. What are you doing in your other Workflows to determine agents to send work items to?

	5. What version of SAP are you on?


	Cheers,

	Tom


	Tom Peou

	Workflow & ESS Administrator

	Roads & Traffic Authority

	Hello Tom: (And To All Gurus)

	Thanks again, another question pops up over here. 

	You have very good understanding in this area.

	I have Created Organization Structure with Sub

	Oranizational units over here the relationships are

	perfect means (who reports to whom is Ok).

	But I have a problem here when I Assigned A task of

	the WORKFLOW to the Main Director of ORG. Unit its not

	working means he is not recieveing the work item in

	his inbox when his staff is creating travel request.

	plus same thing is going on with subordinate Org.

	units The work item should recieve to all their

	managers when ever their subsequent staff members are

	creating a travel trip ( The Workflow is ok and event

	linkages are active) and also I assign the task of

	approval trip.

	I am having a difficulty over here, do I have to

	assign responsibility to them first as you explain how

	to creat role = resposibility and I having difficulty

	to find the table of Travel request and Trip. Please

	send me some hints. I appreciate your help again.

	My Best Regards,

	Qhurram   


	

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