Generic Object Services user exit or BAdI (46C)

[nathanfox@swissinfo.org]

The "Send Object" service should work even to an e-mail address outside SAP
as long as an ITS server is installed.  Check out the SAP Note 530932.  I
got this to work at a client on a 6.20 system.
Good Luck
Nate

>-- Original Message --
>Subject: Generic Object Services user exit or BAdI (46C)
>Date: Fri, 7 Apr 2006 12:15:12 +0200
>From: "Kjetil Kilhavn" <KJETILK at statoil.com>
>To: "SAP Workflow User's Group" <sap-wug at mit.edu>
>Reply-To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
>
>
>This is somewhat off topic, but Generic Object Services is quite closely
>related to BOR which it seems usually is the domain of workflow developers,
>so I'll give it a shot. Besides, it's Friday so you need a mind-boggler
for
>the afternoon (well, in Australia the working day is over by now).
> 
>We have several productive systems in our landscape, but only one of them
>has automatic forwarding set up for all users. Even with automatic forwarding
>the problem at hand wouldn't be solved.
> 
>After creating a quality notification with tasks, our users like to use
the
>"Send object with note" function of GOS. The problem with this is that the
>objects can only be viewed in SAP. So if the user specifies an external
e-mail
>address or we set up automatic forwarding the message will have an attachment
>that doesn't make any sense in the e-mail client.
> 
>One possible solution is to catch the action and instead send a message
with
>a SAP Shortcut where the command is a transaction taking object type and
>ID to execute the Display method. I was wondering if anyone has tried this
>or something similar. If there are user exits in the sendmail functionality
>those can probably also be used.
> 
>I debugged the GOS a little to see if there is a user exit or BAdI that
could
>come handy for this purpose, but I had no such luck. What I found is that
>class CL_SO_SRV_SEND_OBJECT takes care of the sending with the EXECUTE method.
>The class has an event MESSAGE_SENT which it seems is not used, but after
>sending the message the event SERVICE_SUCCEEDED is published. Two event
handlers
>(ON_SERVICE_SUCCEED) handle this, one in CL_GOS_SRV_VIEW_DOCS and one in
>CL_SO_SRV_SENDHIST.
> 
>It seems modification is the solution if we are going to try this stunt.
>-- 
>Kjetil Kilhavn, Statoil ØFT KTJ BAS DEV SAP
>
>
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