Generic Object Services user exit or BAdI (46C)

[Kjetil Kilhavn]

The problem is not sending, that works fine. The problem is that if I send an object (e.g. a travel document, a quality notification) the attacment in the e-mail client is not a SAP Shortcut which enables me to log on to the system. Instead I get a minimum of information in an HTML attachment.

When I send travel documents to myself I get something along the lines of this:
- - - - - HTML display of attachment - - - - -
If you are not automatically redirected, click the following link: 
If the link does not refer to a valid server, log on to the SAP system and check the following object: 
System:  P07  
Client:  560  
BOR Object Type  BUS2089  
BOR Object Key  006667850015358547  
- - - - - HTML display of attachment - - - - -
-- 
Kjetil Kilhavn, Statoil ØFT KTJ BAS DEV SAP
 

> -----Original Message-----
> From: sap-wug-bounces at mit.edu 
> [mailto:sap-wug-bounces at mit.edu] On Behalf Of nathanfox at swissinfo.org
> Sent: 7. april 2006 15:00
> To: SAP Workflow Users' Group
> Subject: RE: Generic Object Services user exit or BAdI (46C)
> 
> The "Send Object" service should work even to an e-mail 
> address outside SAP as long as an ITS server is installed.  
> Check out the SAP Note 530932.  I got this to work at a 
> client on a 6.20 system.
> Good Luck
> Nate
> 
> >-- Original Message --
> >Subject: Generic Object Services user exit or BAdI (46C)
> >Date: Fri, 7 Apr 2006 12:15:12 +0200
> >From: "Kjetil Kilhavn" <KJETILK at statoil.com>
> >To: "SAP Workflow User's Group" <sap-wug at mit.edu>
> >Reply-To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> >
> >
> >This is somewhat off topic, but Generic Object Services is quite 
> >closely related to BOR which it seems usually is the domain 
> of workflow 
> >developers, so I'll give it a shot. Besides, it's Friday so 
> you need a 
> >mind-boggler
> for
> >the afternoon (well, in Australia the working day is over by now).
> > 
> >We have several productive systems in our landscape, but only one of 
> >them has automatic forwarding set up for all users. Even 
> with automatic 
> >forwarding the problem at hand wouldn't be solved.
> > 
> >After creating a quality notification with tasks, our users 
> like to use
> the
> >"Send object with note" function of GOS. The problem with 
> this is that 
> >the objects can only be viewed in SAP. So if the user specifies an 
> >external
> e-mail
> >address or we set up automatic forwarding the message will have an 
> >attachment that doesn't make any sense in the e-mail client.
> > 
> >One possible solution is to catch the action and instead 
> send a message
> with
> >a SAP Shortcut where the command is a transaction taking object type 
> >and ID to execute the Display method. I was wondering if anyone has 
> >tried this or something similar. If there are user exits in the 
> >sendmail functionality those can probably also be used.
> > 
> >I debugged the GOS a little to see if there is a user exit 
> or BAdI that
> could
> >come handy for this purpose, but I had no such luck. What I found is 
> >that class CL_SO_SRV_SEND_OBJECT takes care of the sending 
> with the EXECUTE method.
> >The class has an event MESSAGE_SENT which it seems is not used, but 
> >after sending the message the event SERVICE_SUCCEEDED is 
> published. Two 
> >event
> handlers
> >(ON_SERVICE_SUCCEED) handle this, one in 
> CL_GOS_SRV_VIEW_DOCS and one 
> >in CL_SO_SRV_SENDHIST.
> > 
> >It seems modification is the solution if we are going to try 
> this stunt.
> >--
> >Kjetil Kilhavn, Statoil ØFT KTJ BAS DEV SAP
> >
> >
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