Inbox messages sent by WF-BATCH with no Expiry Date.

[Mark Pyc]

G'day Rick,
How'd you get on with this issue. I'm performing a quick review at anew customer and they have had exactly the same concerns. In May 2004they raised an OSS query and we also told they were the only customerto request this functionality.
I'm not on site long enough to perform much testing. Did any of thelisted reports get you out of trouble? The interface to each of themseems fairly limited.
They have scheduled RSSORE00, RSSORE02 and RSSOEXDA and still havetheir internal problem record open - so it seems people still aren'thappy.
Have fun,Mark
On 7/12/05, Rick Sample <Rick.Sample at gbe.com> wrote:> > > Bruno,> > We will be requesting SAP to fix the Expiry Date issue(s) for WF-BATCH > > if we cannot do some of the maintenance we want automatically or by batch. > > That is, after I do a little more digging. The more I dig, the more> questions > > I come up with. ;-} I will let you know what we get back if you want. > >  > > RSSODFRE:> > We know about RSSODFRE. > > From my understanding, this kills some WF-BATCH "folders". > >  > > RSSODLWF: > > I just started reviewing. This looks like it deletes only Dark "files". Yes?> I assume these are all safe to remove since no one can see these messages> anyway? > >  > > RSSOEXDA:> > I also noticed that nothing happens to the users inbox until they log in and> > then it appears to start the delete process. Which is why we started this > > review due to the wonderful Hourglass and delay in launching SWBP. > > This does not help us for those who never login or don't login regularly. > > The title of this program mentions only the Outbox. > > Are you saying that applying the note will do more that just the Outbox? > >  > > I will review these notes. Any other tips or info you have is very much> appreciated.> > Our goal is to get Expiry Date issue working the way we assumed (and was> told) it was to work. > > If it worked the way we thought it was to work we wouldn't be in this> predicament.> >  Thanks!>  >  >  > Rick Sample> SAP Workflow Analyst/Developer> Graybar, Inc.> 11885 Lackland Rd.> 63146-4208> 314.573.5822> Rick.Sample at GBE.com> > >>> Bruno.Magnani at Equistarchem.com 7/12/2005 10:41 >>>> > > > Rick,> >  > > You're not alone. I'm currently in discussion with SAP to get this issue> addressed as well. Messages without expiration date are generated throughout> the system, which makes maintenance of SAP office a big problem. For the> moment you can use program RSSODLWF to clean up the so-called dark folder,> which contains the messages send by ao WF-BATCH. The program only works by> year and does not consider the expiration date at all. See OSS note 131031> for some more info.> > For users in general the expiration of messages only kicks in when the> office folder is accessed through SAP; not too many batch users visit their> outbox J and some/most online users do not feel that urge. You can use> program RSSOEXDA (see OSS note 431801) to address this issue. The program> has a 'workaround' for the missing expiration date; in case the expiration> date is missing the create/change date is used instead to select/delete> obsolete messages.> > Etc, etc etc……..   > >  > > Bruno Magnani  > >  > > -----Original Message-----> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of> Rick Sample> Sent: Tuesday, July 12, 2005 7:38 AM> To: sap-wug at mit.edu> Subject: re: Inbox messages sent by WF-BATCH with no Expiry Date.> Subject: re: Inbox messages sent by WF-BATCH with no Expiry Date.> > > >  > > > I just got an answer back from SAP. We appear to be the only > > > customer that uses this functionality. I was wondering why I never > > > got any replies!> > >  > > > So, if no other customers use this functionality, I guess the next question > > > would be how do customers manage these SAP Inbox messages? > > > Do they just let users manages their own inbox messages, or are messages > > > sent to something other than SAP Inbox like MS Outlook, ?. > > >  > > > At this point, I am just looking for some info so I can pass on to> management.> > >  > > > Thanks!> > >  > > >  > > > Rick Sample> SAP Workflow Analyst/Developer> Graybar, Inc.> 11885 Lackland Rd.> 63146-4208> 314.573.5822> Rick.Sample at GBE.com> > >  > > >  > > > =============================================> > > I applied SAP Note 591430 to get the Expiry Date added to all > > > messages sent in the system. > > >  > > > If a dialog user creates a message it stamps Expiry with correct date. > > >  > > > Problem:> > > Any messages from WF-BATCH are not being set with any Expiry Date so > > > we have no way of auto-deleting these messages. ?> > > (Growing by the day and system performance issues!)> > >  > > >  > > > If anyone that can shed some light on this it would be greatly appreciated.> > >  > > > 4..6c> > >  > _______________________________________________> SAP-WUG mailing list> SAP-WUG at mit.edu> http://mailman.mit.edu/mailman/listinfo/sap-wug> > >