Workflow Substitution Report

[Trant, David]

Thanks, Jocelyn.  I missed the BW announcement - that's good news.  Though it will unfortunately be quite a while before we upgrade from 4.6C, it helps to know the direction SAP is taking so we can try to design today's new workflows now based on it.  It's good to know that more detailed information will be available in future logs, and just as important that we'll be able to offload that information onto BW.  That should help the performance issues we have today due to huge table sizes, and make my Basis colleagues much happier in the process.
 
Thanks again,
David
 
 
-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]On Behalf Of Dart, Jocelyn
Sent: Friday, September 09, 2005 1:52 AM
To: SAP Workflow Users' Group
Subject: RE: Workflow Substitution Report
 
Bob, 
I think the comments from everybody are spot on and very useful.  
 
Of course we do have BW capability coming for Workflow as Alan Rickayzen announced a few weeks ago.   
 
The workflow log does give a process history of who did what / who made the decisions along the way to getting the update and this can be valuable data in addition to the change history of the application itself.   There may be several people involved in the decision process regardless of who made the final update to the application.  And of course whether workflow was used or not to affect the update is useful information in itself. As we move up the releases the workflow log is showing increasingly more specific information - e.g. current logs show whether an item was forwarded by a user or by the workflow administrator. 
 
Regarding the ability to see if someone has acted as a substitute - a lot depends on your release.  If you are in a system running on a basis 6.20 or above (such as R/3 Enterprise), then you may be able to use the _RULE_RESULT container element to compare the actual agent with who was originally sent the work item. 
 
If you are in a lower release things the _RULE_RESULT element is not available, and yes you will need to rely heavily on table HRUS_D2 providing you make sure no-one deletes the old entries (i.e. they should just set an end date, not delete the substitution). 
 
Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
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From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Schmidt, Bob
Sent: Friday, 09 September 2005 3:00 AM
To: sap-wug at mit.edu
Subject: Workflow Substitution Report
We are allowing users to create substitution rules in their workflow inboxes usually a manager delegating to their admin. The issue we are having is that auditors are requesting a report of workitems processed by each user and additionally if a substitution rule was involved and whom it was performed on behalf of.

Has anyone encountered similar requirements and how was it satisfied?

Regards,
Bob Schmidt 
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