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<title>Workflow Substitution Report</title>
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<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>Thanks,
Jocelyn.<span style="mso-spacerun: yes"> </span>I missed the BW
announcement – that’s good news.<span style="mso-spacerun: yes"> </span>Though
it will unfortunately be quite a while before we upgrade from 4.6C, it helps to
know the direction SAP is taking so we can try to design today’s new workflows now
based on it.<span style="mso-spacerun: yes"> </span>It’s good to know that
more detailed information will be available in future logs, and just as
important that we’ll be able to offload that information onto BW.<span
style="mso-spacerun: yes"> </span>That should help the performance issues
we have today due to huge table sizes, and make my Basis colleagues much happier
in the process.<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>Thanks
again,<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>David<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
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<p class=MsoNormal><font size=2 color=black face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:black'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu]<b><span style='font-weight:bold'>On Behalf Of </span></b>Dart,
Jocelyn<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, September 09, 2005
1:52 AM<br>
<b><span style='font-weight:bold'>To:</span></b> SAP Workflow Users' Group<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: Workflow Substitution
Report</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Bob, </span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I think the comments from everybody are
spot on and very useful. </span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'> </span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Of course we do have BW capability coming
for Workflow as Alan Rickayzen announced a few weeks ago. </span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'> </span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>The workflow log does give a process
history of who did what / who made the decisions along the way to getting the
update and this can be valuable data in addition to the change history of the
application itself. There may be several people involved in the
decision process regardless of who made the final update to the
application. And of course whether workflow was used or not to affect the
update is useful information in itself. As we move up the releases the workflow
log is showing increasingly more specific information - e.g. current logs show
whether an item was forwarded by a user or by the workflow administrator. </span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'> </span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Regarding the ability to see if someone
has acted as a substitute - a lot depends on your release. If you are in
a system running on a basis 6.20 or above (such as R/3 Enterprise), then you
may be able to use the _RULE_RESULT container element to compare the actual
agent with who was originally sent the work item. </span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'> </span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>If you are in a lower release things the
_RULE_RESULT element is not available, and yes you will need to rely heavily on
table HRUS_D2 providing you make sure no-one deletes the old entries (i.e. they
should just set an end date, not delete the substitution). </span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'> </span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p><font size=1 color=black face=Arial><span style='font-size:7.5pt;font-family:
Arial;color:black'><!-- Converted from text/rtf format -->Regards,</span></font><font
color=black><span style='color:black'> <br>
</span></font><b><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy;font-weight:bold'>Jocelyn Dart</span></font></b><font
color=black><span style='color:black'> <br>
</span></font><font size=1 color=gray face=Arial><span style='font-size:7.5pt;
font-family:Arial;color:gray'>Senior Consultant</span></font><font color=black><span
style='color:black'> <br>
</span></font><b><font size=1 color=gray face=Arial><span style='font-size:
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color=black><span style='color:black'> <br>
</span></font><font size=1 color=gray face=Arial><span style='font-size:7.5pt;
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</span></font><font size=1 color=gray face=Arial><span style='font-size:7.5pt;
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style='color:black'> <br>
</span></font><font size=1 color=gray face=Arial><span style='font-size:7.5pt;
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</span></font><font size=1 color=gray face=Arial><span style='font-size:7.5pt;
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</span></font><font size=1 color=gray face=Arial><span style='font-size:7.5pt;
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color=black><span style='color:black'> <br>
</span></font><font size=1 color=gray face=Arial><span style='font-size:7.5pt;
font-family:Arial;color:gray'>E jocelyn.dart@sap.com</span></font><font
color=black><span style='color:black'> <br>
</span></font><font size=1 color=gray face=Arial><span style='font-size:7.5pt;
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 color=black
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:black;
font-weight:bold'>From:</span></font></b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:black'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Schmidt, Bob<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, 09 September 2005
3:00 AM<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> Workflow Substitution
Report</span></font><font color=black><span style='color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>
<p><font size=3 color=black face="Times New Roman"><span style='font-size:12.0pt;
color:black'><!-- Converted from text/rtf format -->We are allowing users to
create substitution rules in their workflow inboxes usually a manager
delegating to their admin. The issue we are having is that auditors are
requesting a report of workitems processed by each user and additionally if a
substitution rule was involved and whom it was performed on behalf of.<br>
<br>
Has anyone encountered similar requirements and how was it satisfied?<br>
<br>
Regards,<br>
Bob Schmidt </span></font><font color=black><span style='color:black;
mso-color-alt:windowtext'><o:p></o:p></span></font></p>
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