SAP Inbox through BSP

[Dart, Jocelyn]

That Workflow Modeler is a CRM special ! So can't help you there. 
 
SAPGUI for HTML on SBWP will work ok
but my understanding was that CRM has their own inbox??  
Any CRM bods out there?
 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Lyal Schumann
Sent: Wednesday, 23 November 2005 9:05 PM
To: sap-wug at mit.edu
Subject: SAP Inbox through BSP


Greetings W'flowers
 
Please excuse the vagueness of this post, but I'm not entirely sure
myself what I need to do. Hence, any help or guidance, however obscure,
would be appreciated. Alternately, recommendations for a nice mental
institution would also be welcomed.
 
I am working on a CRM 4.0 (SP1) system, and have designed a rather
lovely workflow the handles customer interaction records. Everything
works fine using the Business Workplace in the SAP GUI. The boffins here
have created a browser-based frontend using BSP that will be used by the
Call Centre guys. While this includes an Inbox as standard, this does
not seen to have any link to the SAP Business Workplace.
 
So, my question is: Is there an easy way of replicating the Business
Workplace in the browser frontend? Or will I need to develop something
specifically?
 
There is also a mythical Workflow Modeler
<http://help.sap.com/saphelp_crm40sr1/helpdata/en/1c/e605d71ae0ec47a2320
8a6b2ce1e4e/frameset.htm>  that we can't seem to get working. Is this
the answer to my plight?
 
Any suggestions will be welcomed!
 
Thanks
 
Lyal
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