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<DIV dir=ltr align=left><SPAN class=193591909-24112005><FONT face=Arial
color=#0000ff size=2>That Workflow Modeler is a CRM special ! So can't help you
there. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=193591909-24112005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=193591909-24112005><FONT face=Arial
color=#0000ff size=2>SAPGUI for HTML on SBWP will work ok</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=193591909-24112005><FONT face=Arial
color=#0000ff size=2>but my understanding was that CRM has their own
inbox?? </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=193591909-24112005><FONT face=Arial
color=#0000ff size=2>Any CRM bods out there?</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><FONT face=Arial size=1>Regards,</FONT></SPAN> <BR><SPAN
lang=en-us><B><FONT face=Arial color=#000080 size=1>Jocelyn
Dart</FONT></B></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>Senior Consultant</FONT></SPAN> <BR><SPAN lang=en-us><B><FONT face=Arial
color=#808080 size=1>SAP Australia Pty Ltd.</FONT></B></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>Level 1/168 Walker
St.</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>North Sydney </FONT></SPAN><BR><SPAN lang=en-us><FONT face=Arial
color=#808080 size=1>NSW, 2060</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>Australia</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>T +61 412 390
267</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>M + 61 412 390 267</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>E jocelyn.dart@sap.com</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial color=#808080 size=1><A
href="http://www.sap.com/">http://www.sap.com</A></FONT></SPAN> </P>
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<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Lyal
Schumann<BR><B>Sent:</B> Wednesday, 23 November 2005 9:05 PM<BR><B>To:</B>
sap-wug@mit.edu<BR><B>Subject:</B> SAP Inbox through BSP<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2><SPAN class=640083108-17112005>Greetings
W'flowers</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=640083108-17112005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=640083108-17112005>Please excuse the
vagueness of this post, but I'm not entirely sure myself what I need to do.
Hence, any help or guidance, however obscure, would be appreciated. Alternately,
recommendations for a nice mental institution would also be
welcomed.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=640083108-17112005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=640083108-17112005>I am working on a
CRM 4.0 (SP1) system, and have designed a rather lovely workflow the handles
customer interaction records. Everything works fine using the Business Workplace
in the SAP GUI. The boffins here have created a browser-based frontend using BSP
that will be used by the Call Centre guys. While this includes an Inbox as
standard, this does not seen to have any link to the SAP Business
Workplace.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=640083108-17112005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=640083108-17112005>So, my question is:
Is there an easy way of replicating the Business Workplace in the browser
frontend? Or will I need to develop something specifically?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=640083108-17112005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=640083108-17112005>There is also a
mythical <A
href="http://help.sap.com/saphelp_crm40sr1/helpdata/en/1c/e605d71ae0ec47a23208a6b2ce1e4e/frameset.htm">Workflow
Modeler</A> that we can't seem to get working. Is this the answer to my
plight?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=640083108-17112005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=640083108-17112005>Any suggestions will
be welcomed!</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=640083108-17112005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=640083108-17112005>Thanks</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=640083108-17112005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=640083108-17112005>Lyal</SPAN></FONT></DIV>
<DIV>
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