Development Requests (was: Slightly OT: Adding PO items to MM invoice from workflow)

Mark Pyc mark.pyc at gmail.com
Tue Nov 22 06:50:17 EST 2005


Is this a case where we would potentially be better off in an SDN
environment? I've read of 'the power of the people' utilizing a simple
petition within SDN to encourage the retro fit of newer functionality
(ABAP editor improvements I think).

What I'm wondering is whether there is a way to get a collective voice
heard from this Workflow community.

Having said that I'm aware that in this case Mike's problem is off
topic and probably out of scope of such a channel anyway.

Maybe ASUG's influence councils are the way forward??

On a more cynical note I guess if SAP development was interested in
the opinions of this group they could monitor it......

Just thinking aloud.

Have fun,
Mark


On 11/22/05, Mike Pokraka <wug.replies at workflowconnections.com> wrote:
> Hi Jocelyn - and any other wuggers who might be interested in this little
> can of worms,
>
> Not meaning to be negative, but.... SAP state that:
> "It has become necessary to restrict the service "development requests" to
> the customer groups named - SAP user groups, certified Customer Competence
> Center and Global Alliance Partners as well as SAP development and
> consulting partners - as the large number of requirements of individual
> customers increasingly hinders decision making for product and development
> planning. We would therefore kindly ask you to make more use of the SAP
> user groups as discussion forums for your development requirements for the
> SAP solutions."
>
> Right, so that blows me right out of the water then. I am an independent
> consultant, and prior to that I have worked for a small consultancy. Both
> setups place me in a situation where I either work for the end user direct
> or I work with one of the consulting partners - who in my experience
> rarely make it through their own bureaucracy to get as far as even getting
> an internal OSS ID to log a development request, never mind finding the
> time to do so on a project. These are just my experiences, I am certainly
> interested in raising dev requests! I would even welcome a simple thing
> such as being able to get my own OSS ID but even that is out of reach for
> people in my position.
>
> Talking to various people, I know I am not alone in this...
>
> Cheers
> Mike
>
> Note: As it turned out, this was neither a direct response nor directed
> against Jocelyn - my original comment was intended humorously and I highly
> value her input and contributions to the list. These are just my opinions
> about the development request process.
>
> Dart, Jocelyn wrote:
> > Mike,
> > Chuck a development request in anyway - its all grist to the mill when
> they are deciding what to include in future releases/support packs.
> Usually a customer doesn't need to follow through a dev request as such.
> >
> >
> >
> > Regards,
> > Jocelyn Dart
> > Senior Consultant
> > SAP Australia Pty Ltd.
>
>
>
>
>
>
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>
>



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