To send a notification to the email address of theemployee,about a work item in there SAP Inbox.

Mon Nov 21 14:30:05 EST 2005

Jocelyn:

Thanks a lot for your clarification. I suggest that you add this stuff in the new version of PRACTICAL WORKFLOW FOR SAP. -:)

Larry

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Dart, Jocelyn
Sent: Tuesday, November 15, 2005 6:41 PM
To: SAP Workflow Users' Group
Subject: RE: To send a notification to the email address of theemployee,about a work item in there SAP Inbox.

Larry/Bala/etc., 

Be careful not to mix up the functionalities. 

To just send an email, e.g. using a mail step in the workflow or even just by  using the System > Short Message menu option in R/3 , 
you need the configuration to identify the email address for the user (assuming you have sent the mail to the user id and not directly to the email address). 
The preference these days is to use the user master email address and the send to home address setting in transaction SO16.  
The automatic forwarding entry has always had issues/limitations especially for mass maintenance. 

The purpose of RSWUWFML2 and SWNADMIN/SWNCONFIG is not just to send an email - its purpose is to generate an email 
for each (individual) or all (collective) *workitems* added to the user's inbox to notify the user that there is new work for them to do in their workflow inbox.

Your configuration in tranasaction SCOT/ program RSCONN01 then send the emails to your mail server, *regardless* of how the emails were generated. 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of lianghuan.x.hu at accenture.com
Sent: Wednesday, 16 November 2005 10:05 AM
To: sap-wug at mit.edu
Subject: RE: To send a notification to the email address of theemployee,about a work item in there SAP Inbox.

Hi ALL:

I have just tried the following in a testing environment (4.7):

I only set the automatic forwarding to my own email address as per Klaus instruction (Office settings must have a valid e-mail address (sap business workplace -> settings -> office settings -> tab automatic forwarding -> create -> enter the user id and end date 12/31/9999 - hit internet address - enter in the new little window the internet e-mail address - click the green check mark...). Before this setting, I could only see the notifications in my workplace. Now with this setting I can now receive notifications in Outlook.

There is no job running for RSWUWFML2 in this testing landscape. No email address is maintained in SU01 for me, and we do not use HR module. So It seems that this office setting for automatic forwarding alone can send the notification to outlook.

Thanks,
Larry Hu

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of U.Schroeder at westinvest.de
Sent: Friday, November 11, 2005 4:48 AM
To: SAP Workflow Users' Group
Subject: Antwort: To send a notification to the email address of theemployee,about a work item in there SAP Inbox.

Hi Bala, 

I´m not quite sure what´s your release. 
Anyway, report RSWUWFML2(in most releases) is the tool to use if you want to send a notification to for example outlook. 
You have to maintain a valid email-adress for every user who should receive this notifications.Have a look at the program documentation. 
Apart from that there are some settings in the system that have to be made. 

Please search the archives as explained at the wug-page: 
http://mailman.mit.edu/mailman/listinfo/sap-wug 
Search for example RSWUWFML2. There should be plenty of information as this has been a topic before. 

Hopt to help. 

Ute 

sap-wug-bounces at mit.edu schrieb am 11.11.2005 10:21:43:

> There is a requirement from the client, that the employee/ approver 
> has to get a notification in his external mail system, whenever 
> there is a work item in their SAP Inbox. 
>   
> My assumption is that the email address can be retrieved from the 
> 105 info type, if maintained there in the subtype 0010. 
>   
> So, I have made the necessary settings for the personal number in 
> the HR module, by assigning the system user name and Email id in the
> communication info type (105) in the relevant subtypes 0001 & 0010. 
>   
> Also, I have checked the organization assignment for workflow, which
> is correctly maintained. 
>   
> In the workflow template, under a given standard task in the 
> "Notification" tab under the message recipient value, I am referring the 
>   
> &_WORKITEM.OBJECTTYPE.RESPONSIBLEUSER.EMPLOYEE.INTERNETADDRESS& to 
> get the email address,  which we are maintained in the 105 info type. 
>   
> Although, the above settings are made, the mail is not delivered in 
> the internet address/email address. So, Please let me know, what is 
> that I am missing in the above steps or the email address can be 
> referred from some other object by creating a virtual attribute etc. 
>   
> Thanks in advance, 
> Bala 
> Yahoo! FareChase - Search multiple travel sites in one click. 
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug

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