To send a notification to the email address of the employee, about a work item in there SAP Inbox.

[Balasubramanian]

There is a requirement from the client, that the employee/ approver has to get a notification in his external mail system, whenever there is a work item in their SAP Inbox.

 

My assumption is that the email address can be retrieved from the 105 info type, if maintained there in the subtype 0010.

 

So, I have made the necessary settings for the personal number in the HR module, by assigning the system user name and Email id in the communication info type (105) in the relevant subtypes 0001 & 0010.

 

Also, I have checked the organization assignment for workflow, which is correctly maintained. 

 

In the workflow template, under a given standard task in the "Notification" tab under the message recipient value, I am referring the 

 

&_WORKITEM.OBJECTTYPE.RESPONSIBLEUSER.EMPLOYEE.INTERNETADDRESS& to get the email address,  which we are maintained in the 105 info type.

 

Although, the above settings are made, the mail is not delivered in the internet address/email address. So, Please let me know, what is that I am missing in the above steps or the email address can be referred from some other object by creating a virtual attribute etc.

 

Thanks in advance,

Bala


		
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