Outlook integration with SAP

Athur Krishna athur.krishna at gmail.com
Tue May 24 13:15:28 EDT 2005 

Partha,
 Got it now,
I'm implementing in a different way,
I just give the url of portal in outlook and once the user logs in portal , 
the home screen consists of UWL
from there the user can see his workitems.
thank for your resoponse.
 -Krishna
 On 5/24/05, Chatterjee, Partha (US - San Ramon) <pchatterjee at deloitte.com> 
wrote: 
> 
>  Krishna:
>  Assuming you have Portals, I send them a URL link in Outlook which takes 
> them to a Portals iView of the SAP Inbox in Portals. This will require SAP 
> on the desktop or SAP for HTML or SAP Java GUI. Depends on what your Portals 
> team is implementing for R/3 delivery in Portals.
>  With regards,
> Partha
> 
> ------------------------------
> *From:* sap-wug-bounces at mit.edu on behalf of Athur Krishna
> *Sent:* Mon 5/23/2005 11:16 AM
> *To:* SAP Workflow Users' Group
> *Subject:* Re: Outlook integration with SAP
> 
>   Hi Mike,
>  Thanks for the response,
> how to use/configure the standard desision task in UWL?
> is there any doc avbl.
>  -Krishna
> 
> 
>  On 5/23/05, Michael Pokraka <wug.replies at workflowconnections.com> wrote: 
> > 
> > Hi,
> > If you use a standard decision task in the UWL it shouldn't require any 
> > GUI
> > installation.
> > Cheers 
> > Mike
> > 
> > --- Athur Krishna <athur.krishna at gmail.com> wrote:
> > 
> > > HI Partha,
> > > I'm also implementing UWL in portals.I have understood the whole part, 
> > but 
> > > can you let me know how your portals team achived approving workitems
> > > without using SAP GUI installed in the client. I mean generally 
> > approval
> > > takes the user to R/3, I have established an SSO from portal so that 
> > the 
> > > user will not be asked for password again.
> > > but my problem is some approvers might really not have SAP GUI 
> > installed in
> > > the system, but still need to approve.
> > > Thanks
> > > -Krishna
> > > 
> > > On 5/19/05, Chatterjee, Partha (US - San Ramon) <
> > pchatterjee at deloitte.com>
> > > wrote:
> > > >
> > > > Hi Jocelyn,
> > > >
> > > > Thanks for the response. This is exactly what I implemented at my 
> > last 
> > > > client. I sent a hyperlink to Portals ivew of SBWP to Outlook (royal 
> > pain
> > > > putting a hyperlink in long text description in SAPscript!!!). I 
> > will ask
> > > > our portals guy about PCD.
> > > > 
> > > > Hope all is well,
> > > > Partha
> > > >
> > > > ________________________________
> > > >
> > > > From: sap-wug-bounces at mit.edu on behalf of Dart, Jocelyn 
> > > > Sent: Fri 5/20/2005 1:28 AM
> > > > To: SAP Workflow Users' Group
> > > > Subject: RE: Outlook integration with SAP
> > > >
> > > >
> > > >
> > > > Hi Partha,
> > > >
> > > > Most common approach I am seeing and recommendng with your setup as 
> > > > described ...
> > > >
> > > > Use RSWUWFML2 to send a hyperlink taking the user directly to the 
> > UWL
> > > > inbox page in the portal using the PCD target (talk to a portals 
> > person
> > > > about the hyperlink format. 
> > > >
> > > > Consider using collective email reminders - i.e. there is work there 
> > to
> > > > do - check your inbox - rather than individual reminders. Individual
> > > > reminders can become spam-like over time. 
> > > >
> > > > You can also go to a middle ground - e.g. use collective email 
> > reminders
> > > > based on certain tasks - e.g. there are "orders for you to process", 
> > "HR
> > > > work to do" etc. Good idea to use the UWL config to set up matching 
> > > > subviews - so that they can quickly filter the UWL list down to the
> > > > appropriate work items.
> > > >
> > > > Another advantage of taking people to the portal is that it 
> > reinforces
> > > > that this is where they should be doing their work - rather than 
> > going 
> > > > directly into R/3.
> > > >
> > > > You can also send both the hyperlink and R/3 GUI shortcuts if you 
> > wish
> > > > so that those "experts" who do have SAPGUI access can login 
> > directly. 
> > > >
> > > > Jocelyn
> > > >
> > > > -----Original Message-----
> > > > From: sap-wug-bounces at MIT.EDU [mailto: sap-wug-bounces at MIT.EDU] On 
> > Behalf
> > > > Of Chatterjee, Partha (US - San Ramon)
> > > > Sent: Friday,13 May 2005 5:01 AM
> > > > To: SAP Workflow Users' Group
> > > > Subject: Outlook integration with SAP 
> > > >
> > > >
> > > > Hi All,
> > > >
> > > > I have implemented various forms of Outlook integration before, 
> > however,
> > > > I am curious if the following is possible (we are on 4.7, will be 
> > > > installing UWL blah blah blah):
> > > >
> > > > 1) Send Workitem to Outlook (using RSWUWFML2 most likely)
> > > > 2) Have a URL execute the R/3 transaction (via SAP Portal most 
> > likely)
> > > > that drives you to the appropriate document data. 
> > > >
> > > > Restrictions/Assumptions:
> > > >
> > > > 1) R/3 GUI will not be installed on the desktop where this Outlook
> > > > message is sent.
> > > >
> > > > 2) Outlook will not be installed as an app inside of SAP Portals. 
> > > >
> > > > Possible solution(?):
> > > >
> > > > 1) Since this transaction will originate in R/3, I will be inserting 
> > the
> > > > URL in the long text of the tasks in question. My guess is that one 
> > of 
> > > > the few ways of doing this would be to dynamically change the URL in
> > > > Workflow via a method to contain the correct parameters for the
> > > > underlying transaction code prior to the task which is meant to 
> > executed 
> > > > in R/3.
> > > >
> > > > 2) This dynamically constructed URL will essentially be a custom 
> > iView
> > > > of the backend R/3 transaction but with enough parameters to drive 
> > to
> > > > the right transaction code + specific document record. 
> > > >
> > > > Clients always seem to want this but without SAP on the desktop
> > > > (otherwise we could just use RSWUWFML2 to send an executable 
> > attachment)
> > > > I don't think there is a straightforward way of doing this. And for 
> > the 
> > > > most part they do not want to make Outlook an inside of Portal.
> > > >
> > > > Any thoughts or experience on doing this?
> > > >
> > > > With regards,
> > > > Partha
> > > >
> > > >
> > > >
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> > 
> > Michael Pokraka
> > Workflow Connections Ltd.
> > Tel.: +44 (0)7786 910 855 
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