Outlook integration with SAP

Tue May 24 06:50:12 EDT 2005

Just register the work item types in the Universal Worklist
Administration on the portal. 
Regards,
Jocelyn 

________________________________

	From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]
On Behalf Of Athur Krishna
	Sent: Tuesday,24 May 2005 2:17 AM
	To: SAP Workflow Users' Group
	Subject: Re: Outlook integration with SAP

	Hi Mike,

	Thanks for the response,
	how to use/configure the standard desision task in UWL?
	is there any doc avbl.

	-Krishna

	On 5/23/05, Michael Pokraka
<wug.replies at workflowconnections.com> wrote: 

		Hi,
		If you use a standard decision task in the UWL it
shouldn't require any GUI
		installation.
		Cheers 
		Mike

		--- Athur Krishna <athur.krishna at gmail.com> wrote:

		> HI Partha,
		>  I'm also implementing UWL in portals.I have
understood the whole part, but 
		> can you let me know how your portals team achived
approving workitems
		> without using SAP GUI installed in the client. I mean
generally approval
		> takes the user to R/3, I have established an SSO from
portal so that the 
		> user will not be asked for password again.
		>  but my problem is some approvers might really not
have SAP GUI installed in
		> the system, but still need to approve.
		>  Thanks
		> -Krishna
		> 
		>  On 5/19/05, Chatterjee, Partha (US - San Ramon)
<pchatterjee at deloitte.com>
		> wrote:
		> >
		> > Hi Jocelyn,
		> >
		> > Thanks for the response. This is exactly what I
implemented at my last 
		> > client. I sent a hyperlink to Portals ivew of SBWP
to Outlook (royal pain
		> > putting a hyperlink in long text description in
SAPscript!!!). I will ask
		> > our portals guy about PCD.
		> > 
		> > Hope all is well,
		> > Partha
		> >
		> > ________________________________
		> >
		> > From: sap-wug-bounces at mit.edu on behalf of Dart,
Jocelyn 
		> > Sent: Fri 5/20/2005 1:28 AM
		> > To: SAP Workflow Users' Group
		> > Subject: RE: Outlook integration with SAP
		> >
		> >
		> >
		> > Hi Partha,
		> >
		> > Most common approach I am seeing and recommendng
with your setup as 
		> > described ...
		> >
		> > Use RSWUWFML2 to send a hyperlink taking the user
directly to the UWL
		> > inbox page in the portal using the PCD target (talk
to a portals person
		> > about the hyperlink format. 
		> >
		> > Consider using collective email reminders - i.e.
there is work there to
		> > do - check your inbox - rather than individual
reminders. Individual
		> > reminders can become spam-like over time. 
		> >
		> > You can also go to a middle ground - e.g. use
collective email reminders
		> > based on certain tasks - e.g. there are "orders for
you to process", "HR
		> > work to do" etc. Good idea to use the UWL config to
set up matching 
		> > subviews - so that they can quickly filter the UWL
list down to the
		> > appropriate work items.
		> >
		> > Another advantage of taking people to the portal is
that it reinforces
		> > that this is where they should be doing their work -
rather than going 
		> > directly into R/3.
		> >
		> > You can also send both the hyperlink and R/3 GUI
shortcuts if you wish
		> > so that those "experts" who do have SAPGUI access
can login directly. 
		> >
		> > Jocelyn
		> >
		> > -----Original Message-----
		> > From: sap-wug-bounces at MIT.EDU [mailto:
sap-wug-bounces at MIT.EDU <mailto:sap-wug-bounces at MIT.EDU> ] On Behalf
		> > Of Chatterjee, Partha (US - San Ramon)
		> > Sent: Friday,13 May 2005 5:01 AM
		> > To: SAP Workflow Users' Group
		> > Subject: Outlook integration with SAP 
		> >
		> >
		> > Hi All,
		> >
		> > I have implemented various forms of Outlook
integration before, however,
		> > I am curious if the following is possible (we are on
4.7, will be 
		> > installing UWL blah blah blah):
		> >
		> > 1) Send Workitem to Outlook (using RSWUWFML2 most
likely)
		> > 2) Have a URL execute the R/3 transaction (via SAP
Portal most likely)
		> > that drives you to the appropriate document data. 
		> >
		> > Restrictions/Assumptions:
		> >
		> > 1) R/3 GUI will not be installed on the desktop
where this Outlook
		> > message is sent.
		> >
		> > 2) Outlook will not be installed as an app inside of
SAP Portals. 
		> >
		> > Possible solution(?):
		> >
		> > 1) Since this transaction will originate in R/3, I
will be inserting the
		> > URL in the long text of the tasks in question. My
guess is that one of 
		> > the few ways of doing this would be to dynamically
change the URL in
		> > Workflow via a method to contain the correct
parameters for the
		> > underlying transaction code prior to the task which
is meant to executed 
		> > in R/3.
		> >
		> > 2) This dynamically constructed URL will essentially
be a custom iView
		> > of the backend R/3 transaction but with enough
parameters to drive to
		> > the right transaction code + specific document
record. 
		> >
		> > Clients always seem to want this but without SAP on
the desktop
		> > (otherwise we could just use RSWUWFML2 to send an
executable attachment)
		> > I don't think there is a straightforward way of
doing this. And for the 
		> > most part they do not want to make Outlook an inside
of Portal.
		> >
		> > Any thoughts or experience on doing this?
		> >
		> > With regards,
		> > Partha
		> >
		> >
		> >
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		Michael Pokraka
		Workflow Connections Ltd.
		Tel.: +44 (0)7786 910 855 
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