Settings for SWWERRE - monitoring of work items with errors
Michael Pokraka
workflow at quirky.me.uk
Thu Jan 20 06:51:05 EST 2005
I figured I wouldn't be telling you much new about the process idea :-) Mind
you I was just in Denmark again and the fun factor far outweighed the winter.
The defaults are exactly that - 3x20min. I've reduced this before and found
that to become really annoying, not recommended. So it's basically a function
of something less the shortest deadline for a dialog item, longer is less
admin.
Cheers
Mike
--- Kjetil Kilhavn <kjetilk at statoil.com> wrote:
>
> Yeah, yeah. I know about the benefits of training and everything. Not that
> I would mind travelling to our offices in Nigeria, Algeria, Iran, China,
> Brazil, Venezuela and others to hold the classes while it is snowing here.
> Denmark, Sweden, Kazakhstan, Russia and other countries could wait until
> the summer. But it is a hopeless case with around 20 thousand users and new
> ones coming in every day. So whenever we can find and implement a technical
> solution it gives more value for money.
>
> Anyway, my main interest was to hear what values other people have in their
> systems. If you prefer to keep it to the defaults, would you mind telling
> me what the defaults are? I can't remember if I have changed the setting or
> not :-) Besides, people may have changed it before I started working here.
> --
> Kjetil Kilhavn
>
>
>
>
>
>
> Michael
>
> Pokraka To: "SAP Workflow Users' Group"
> <sap-wug at mit.edu>
> <workflow at qui cc: (bcc: Kjetil Kilhavn)
>
> rky.me.uk> Subject: Re: Settings for
> SWWERRE - monitoring of work items with errors
> Sent by:
>
> sap-wug-bounc
>
> es at mit.edu
>
>
>
>
>
> 20.01.2005
>
> 11:25
>
> Please
>
> respond to
>
> "SAP Workflow
>
> Users' Group"
>
>
>
>
>
>
>
>
>
> I don't see any issues. Depends on how long the business can wait for the
> most
> critical item that may go into a temporary error. If you have a WF with a
> 2h
> deadline after a background step which can go into temp error then you
> might
> want to consider hiring another workflow administrator instead :-)
>
> I would see a high amount of these indicative of a possible process issue?
> Why
> are they doing so when something else is happening? Training issue - tell
> them
> to wait for their notification (add it into the WF if necessary)... blah
> blah
> blah, you know what I'm getting at.
> Personally I prefer to keep it at the defaults, as sometimes you want
> errors to
> happen so the WF admin becomes aware of any 'process issues'.
>
> Just my opinions,
> Cheers
>
>
> --- Kjetil Kilhavn <kjetilk at statoil.com> wrote:
>
> > It would be interesting to hear what settings others use/recommend for
> the
> > monitoring/re-execution of background work items with errors.
> >
> > We currently have 20 minute intervals and 3 retries, but recently there
> > have been many cases of work items not executing so I am wondering if it
> > would be wise to increase the number of retries and/or use a longer
> > interval.
> > --
> > Kjetil Kilhavn
>
>
>
>
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