Settings for SWWERRE - monitoring of work items with errors

[Michael Pokraka]

I figured I wouldn't be telling you much new about the process idea :-) Mind
you I was just in Denmark again and the fun factor far outweighed the winter. 

The defaults are exactly that - 3x20min. I've reduced this before and found
that to become really annoying, not recommended. So it's basically a function
of something less the shortest deadline for a dialog item, longer is less
admin.

Cheers
Mike

--- Kjetil Kilhavn <kjetilk at statoil.com> wrote:

> 
> Yeah, yeah. I know about the benefits of training and everything. Not that
> I would mind travelling to our offices in Nigeria, Algeria, Iran, China,
> Brazil, Venezuela and others to hold the classes while it is snowing here.
> Denmark, Sweden, Kazakhstan, Russia and other countries could wait until
> the summer. But it is a hopeless case with around 20 thousand users and new
> ones coming in every day. So whenever we can find and implement a technical
> solution it gives more value for money.
> 
> Anyway, my main interest was to hear what values other people have in their
> systems. If you prefer to keep it to the defaults, would you mind telling
> me what the defaults are? I can't remember if I have changed the setting or
> not :-) Besides, people may have changed it before I started working here.
> --
> Kjetil Kilhavn
> 
> 
> 
> 
>                                                                              
>                                                                 
>                     Michael                                                  
>                                                                 
>                     Pokraka              To:     "SAP Workflow Users' Group"
> <sap-wug at mit.edu>                                                
>                     <workflow at qui        cc:     (bcc: Kjetil Kilhavn)       
>                                                                 
>                     rky.me.uk>           Subject:     Re: Settings for
> SWWERRE - monitoring of work items with errors                         
>                     Sent by:                                                 
>                                                                 
>                     sap-wug-bounc                                            
>                                                                 
>                     es at mit.edu                                               
>                                                                 
>                                                                              
>                                                                 
>                                                                              
>                                                                 
>                     20.01.2005                                               
>                                                                 
>                     11:25                                                    
>                                                                 
>                     Please                                                   
>                                                                 
>                     respond to                                               
>                                                                 
>                     "SAP Workflow                                            
>                                                                 
>                     Users' Group"                                            
>                                                                 
>                                                                              
>                                                                 
>                                                                              
>                                                                 
> 
> 
> 
> 
> I don't see any issues. Depends on how long the business can wait for the
> most
> critical item that may go into a temporary error. If you have a WF with a
> 2h
> deadline after a background step which can go into temp error then you
> might
> want to consider hiring another workflow administrator instead :-)
> 
> I would see a high amount of these indicative of a possible process issue?
> Why
> are they doing so when something else is happening? Training issue - tell
> them
> to wait for their notification (add it into the WF if necessary)... blah
> blah
> blah, you know what I'm getting at.
> Personally I prefer to keep it at the defaults, as sometimes you want
> errors to
> happen so the WF admin becomes aware of any 'process issues'.
> 
> Just my opinions,
> Cheers
> 
> 
> --- Kjetil Kilhavn <kjetilk at statoil.com> wrote:
> 
> > It would be interesting to hear what settings others use/recommend for
> the
> > monitoring/re-execution of background work items with errors.
> >
> > We currently have 20 minute intervals and 3 retries, but recently there
> > have been many cases of work items not executing so I am wondering if it
> > would be wise to increase the number of retries and/or use a longer
> > interval.
> > --
> > Kjetil Kilhavn
> 
> 
> 
> 
> -------------------------------------------------------------------
> The information contained in this message may be CONFIDENTIAL and is
> intended for the addressee only. Any unauthorised use, dissemination of the
> information or copying of this message is prohibited. If you are not the
> addressee, please notify the sender immediately by return e-mail and delete
> this message.
> Thank you.
> 
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
> 
>