Synchronous Dialog Chains and the UWL

Mike Pokraka wug.replies at workflowconnections.com
Thu Aug 11 17:36:59 EDT 2005


Hi Gregory,
I've a feeling I'm asking the obvious, but can you not make the update 
step a background task?
Cheers
Mike

Gregory Utley wrote:
> All,
> 
>  
> 
> A question to all:  We are soon implementing the SAP Portal.  For the 
> most part, we’ve had no problems with workflow applications in the 
> portal environment, and the consolidation of agent approval 
> notifications in the UWL is an improvement over using system dependent 
> SBWP inboxes.
> 
>  
> 
> The one major downside for workflow in the portal (specifically the UWL) 
> is the loss of “synchronous dialog chain” processing (OSS Notes 794439 
> and 487649).  The standard SAP travel expense workflow depends upon a 
> two-step approval process (approve, then update the employee master) via 
> workflow.  With the loss of synchronous dialog processing, the “update” 
> step goes into READY status in the UWL instead of just executing 
> automatically as it did before.  The bottom line: the approver must 
> approve twice.
> 
>  
> 
> I wrote a program that will run periodically in background to identify 
> these READY update tasks and trigger them.  This solves the problem (the 
> approver only approves once), but it’s not an optimum solution since it 
> leaves the update task in the approver’s UWL inbox until the background 
> program runs.
> 
>  
> 
> If anyone else has run into this problem and solved it in a more 
> efficient way, I’d love to hear from you.
> 
>  
> 
> **Greg Utley**
> 
> **C****i****TR****!****X Systems, Inc.**
> 
> **SAP Development Team**
> 
>  
> 
>  
> 
> 
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> 
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