Strange behaviour

[Miguel Adao-Cruz]

Hi Robert,
 
did you check swu3, are all workflow related jobs running? Check the RFC
as well.
 
Best regards.
 
**********************************
Miguel ADAO-CRUZ
Capgemini Belgium
SAP Senior Consultant
 
miguel.adao-cruz at capgemini.com
+32(0)497053404
**********************************
>>> robert.van.den.berg at accenture.com 11/09/04 08:56 AM >>>
Hi all,
 
We have some strange behavior with the workflows on production
environment.
 
1) workflows have a huge time of delay before the first workitem
appears. This is when an agent starts the workflow with a
start-transaction. You would expect that the first (dialog) workitem
would appear within max. 2 minutes. Unfort., this happens after 15
minutes.
2) there is also a delay in the appearance of the first workitem when it
starts with an event. This can also be app. 15 minutes.
 
Could this delay be caused by performance settings (WF-BATCH has perhaps
lower priority??)? Or is this due to bad workflow settings?
 
3) when the workflows start with events, all the agents first get
workitems in their inbox. After a while, the workitems disappear and
only stay in the Inbox of the right agents (depending on a rule). Since
the event is raised in a dunning run, the number of events are huge and
the number of workitems thus also huge.
 
How is this possible? Is this a workflow setting of a general SAP
setting?
 
Hope you can help....
 
Regards,
Robert
 
 
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