Forwarding workitem by an administrator

[Mat Yie]

Hi Partha,
  Thanks for the reply.
  I used to manage to forward it via SWI1 or the transactions that you
mentioned in previous version. We are now on Enterprise 6.2.
  But, now when I try to forward it using SWI1/SWI5 that forward option =
was
greyed out. At first I thought it could be authorization problem, but =
even
with SAP_ALL, that forward option still greyed out.
  Any other suggestions?
 
Kind regards,
Mat
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Chatterjee, Partha (US - San Ramon)
Sent: Saturday, May 22, 2004 9:26 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Forwarding workitem by an administrator
 
Hi Mat,
=20
You can use transaction code SWI2_FREQ, put in the appropriate date =
rage,
make sure to click the raddio button labeled  for (Sub) Workflow and hit
execute.  Find your workflow, then the specific workitem in question and
drilldown until you find the right step and then forward it.
=20
Alternatively, you can use SWI5 and put the SAP userid of the person's =
Inbox
that the workitem is sitting in.  Then you can drill down into the =
report
and find the appropriate workitem id and forward it from there.
=20
Best regards,
Partha
 
        -----Original Message-----=20
        From: SAP Workflow on behalf of Mat Yie=20
        Sent: Sat 5/22/2004 7:56 AM=20
        To: SAP-WUG at MITVMA.MIT.EDU=20
        Cc:=20
        Subject: Forwarding workitem by an administrator
=09
=09
 
        Hello WF experts,
          I have one worklow and a workitem is sent to an agent. While =
the
workitem
        is still in the agent's inbox (the agent has not executed the
workitem,
        still in ready status), an administrator needs to forward the
workitem to
        another agent.
          Is there any standard transaction/reports that the =
administrator
can
        execute to forward the workitem to another agent.
          Thank you.
=09
        Kind regards,
=09
 
 
 
 
This message (including any attachments) contains confidential =
information
intended for a specific individual and purpose, and is protected by law. =
 If
you are not the intended recipient, you should delete this message.  Any
disclosure, copying, or distribution of this message, or the taking of =
any
action based on it, is strictly prohibited.