Forwarding workitem by an administrator

Chatterjee, Partha (US - San Ramon) pchatterjee at deloitte.com
Sat May 22 14:26:16 EDT 2004


Hi Mat,
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You can use transaction code SWI2_FREQ, put in the appropriate date =
rage, make sure to click the raddio button labeled  for (Sub) Workflow =
and hit execute.  Find your workflow, then the specific workitem in =
question and drilldown until you find the right step and then forward =
it.
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Alternatively, you can use SWI5 and put the SAP userid of the person's =
Inbox that the workitem is sitting in.  Then you can drill down into the =
report and find the appropriate workitem id and forward it from there.
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Best regards,
Partha
 
        -----Original Message-----=20
        From: SAP Workflow on behalf of Mat Yie=20
        Sent: Sat 5/22/2004 7:56 AM=20
        To: SAP-WUG at MITVMA.MIT.EDU=20
        Cc:=20
        Subject: Forwarding workitem by an administrator
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        Hello WF experts,
          I have one worklow and a workitem is sent to an agent. While the =
workitem
        is still in the agent's inbox (the agent has not executed the workitem,
        still in ready status), an administrator needs to forward the workitem =
to
        another agent.
          Is there any standard transaction/reports that the administrator can
        execute to forward the workitem to another agent.
          Thank you.
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        Kind regards,
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