Forwarding workitem by an administrator
Chatterjee, Partha (US - San Ramon)
pchatterjee at deloitte.com
Sat May 22 14:26:16 EDT 2004
Hi Mat,
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You can use transaction code SWI2_FREQ, put in the appropriate date =
rage, make sure to click the raddio button labeled for (Sub) Workflow =
and hit execute. Find your workflow, then the specific workitem in =
question and drilldown until you find the right step and then forward =
it.
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Alternatively, you can use SWI5 and put the SAP userid of the person's =
Inbox that the workitem is sitting in. Then you can drill down into the =
report and find the appropriate workitem id and forward it from there.
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Best regards,
Partha
-----Original Message-----=20
From: SAP Workflow on behalf of Mat Yie=20
Sent: Sat 5/22/2004 7:56 AM=20
To: SAP-WUG at MITVMA.MIT.EDU=20
Cc:=20
Subject: Forwarding workitem by an administrator
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Hello WF experts,
I have one worklow and a workitem is sent to an agent. While the =
workitem
is still in the agent's inbox (the agent has not executed the workitem,
still in ready status), an administrator needs to forward the workitem =
to
another agent.
Is there any standard transaction/reports that the administrator can
execute to forward the workitem to another agent.
Thank you.
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Kind regards,
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