Deadline Monitoring / Escallation for Single Step Tasks

[Piersol, J Mark]

Thanks Kjetil and Jocelyn for your feedback.  It looks to me that
standard deadline monitoring is supported in workflow templates only. =20
 
Would you consider deadline monitoring/escalation performed outside of
the standard workflow (via custom ABAP) to be very undesirable? =20
 
I don't currently see another option for CATS if my users must have
automated escalation.  I need to re-cycle the original work item since
the terminating event from CATS (object/method CATS/APPROVE) uses the WI
id as the object key. =20
 
To all who post here, keep up the good work!  I am new to the board, and
have found your posts educational.  Mark
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Dart, Jocelyn
Sent: Tuesday, May 11, 2004 5:12 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Deadline Monitoring / Escallation for Single Step Tasks
 
 
And please complain to OSS about the restriction to TS/T in CATS.
Jocelyn.
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Kjetil Kilhavn
Sent: Tuesday,11 May 2004 3:46 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Deadline Monitoring / Escallation for Single Step Tasks
 
 
Check the task. If there is a tab for deadlines you (probably) have
deadline functions available. If there isn't you most likely do not. We
are not using 4.7, but in 4.6C you have to create a workflow template to
use deadline functions (defined on steps).
 
If there is deadline handling available and there is no deadline tab on
the task it must be achieved through a program which manipulates the
active work items.
--
Kjetil Kilhavn
 
 
 
 
 
                    "Piersol, J Mark"
                    <jp47 at matrix.swt.edu        To:
SAP-WUG at MITVMA.MIT.EDU
                    >                           cc:     (bcc: Kjetil
Kilhavn)
                    Sent by: SAP                Subject:     Deadline
Monitoring / Escallation for Single Step Tasks
                    Workflow
                    <Owner-SAP-WUG at MITVM
                    A.MIT.EDU>
 
 
                    10.05.2004 16:17
                    Please respond to
                    "SAP Workflow Users'
                    Group"
 
 
 
 
 
 
Hello All,
 
We are on a 4.7 system implementing workflow for Time Sheet Approvals.
The current requirements call for deadline monitoring and escalation of
work items.
 
The (CATS) data entry profile customizing for Time Sheets restricts the
workflow task type to a standard task (TS) or task (T).
 
Is there any built in functionality that will handle deadline
monitoring/escalation for single step tasks?
 
Ideally, I would like to expand the original selected agents list to
include deadline agents when the deadline is reached.
 
Regards,
 
Mark Piersol
Texas State University - San Marcos
MPiersol at txstate.edu
 
 
 
 
 
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