Workflow error status notifications not received by workflow administrator

[Michael Pokraka]

Hi Kathleen,
Check OSS - I vaguely remember two notes for this on 46c. You may have a
higher patch level in dev than prd.
Cheers
Mike
 
Bradshaw-Long, Kathleen wrote:
> Hi all,
>
> We have implemented workflows for web-based purchase requisitions using
> 4.6C and the ESS Portal.
> Our workflow administrator is not receiving  notifications of workflow
> error status in Production, however he does receive notifications of
> error status in our test system.
>
> Our workflow administrator set himself up in SWDC - selected USER   (my
> sap userid) as the workflow administrator.
> His smtp address is properly set up and works fine for sap mail, and
> also for overdue notifications from the workflow - all of which are sen=
t
> to his outlook mailbox properly.
> He did not set up forwarding in my SAP office profile (which is the sam=
e
> as on my test system)
> The email sending job and SCOT are set up properly because all other
> emails work fine.
>
> But,  as the workflow administrator, he does not receive an email when =
a
> workflow goes into error status.
>
> This all works fine on the test platform, so he thinks he must have
> missed something in the config of the administrator on prd.
>
> Any advice is greatly appreciated.
>
>
>         Kathleen Bradshaw-Long
>         IPS
>
>> North America Operations
>> 836 North Street
>> Tewksbury, MA 01876
>> Tel: 978-858-8909
>>
>         Kathleen.Bradshaw-Long at getronics.com
>> <www.getronics.com>
>>
>>
>
>