Email WI Notification Hyperlink
John A Haworth
jhoworth at csc.com
Tue Jan 20 09:09:04 EST 2004
Hi Jocelyn
We will have an ITS available, but not SAP Enterprise Portal and no SRM.
With the speed that the 1st phase needs to be in place and very little
development time, I would like to provide something ASAP.
In this case would the an effective scenario be for the RSWUWFML report to
run and email Approvers that a WI is ready, for this email to have a
hyperlink which takes the Approver to the log on screen for the ITS. Once
in the ITS to have visibility of the Workflow in box and on executing the
approve workitem, he/she would see the html equivalent of the approve
decision task.
Many thanks John
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"Dart, Jocelyn"
<jocelyn.dart To: SAP-WUG at MITVMA.MIT.EDU
@sap.com> cc:
Sent by: SAP Subject: Re: Email WI Notification Hyperlink
Workflow
<Owner-SAP-WUG
20/01/2004 00:37
Please respond
to "SAP Workflow
Users' Group"
Hi John,
As Sergey suggests, the best option is to include a hyperlink to a web
inbox.
ITS services and ITS web inbox BWSP are one option but not the only one.
If you are using SAP Enterprise Portal you can use the Universal Worklist
inbox to
call Java or BSP web services also.
Alternatively you can provide your own web service and use the SAP_WAPI*
function modules
to process the actual work item.
SRM does have an offline approval via email and something similar is likely
to be added to the extended email
notifications program in future. However email is generally not considered
a secure environment so using email only would best be limited to an
intranet.
If you want to access work items across an extranet or internet then use a
web inbox instead.
Regards,
Jocelyn.
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Sergey Breslavets
Sent: Tuesday,20 January 2004 6:14 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Email WI Notification Hyperlink
John, you can use SapForms or WebForms to achieve this.
With SAPForms they would be able to approve it right from MS Outlook or
simialr. SAPForms client software will need to be installed on each
approvers' desktop - you might also need to do some modifications to your
workflow.
WebForms require an ITS server, work similarly to SAPForms, but through a
web interface. In your workflow you will have to create a Web transaction
for your approval tasks. Approvers will receive their workitems in SAP
Portal inbox, execute them and process subsequent html page to
approve/reject it.
Default Webforms will take all non-object type variables from the task
container and create a generic screen with those elements and buttons
"submit" and "cancel". You can then use HTML editor to make it look better
:))
For advanced stuff, you can just develop your own approval program (i did
it for Performace Appraisals), and then, with a little tweaking, link it to
your workflow task as a web transaction, so that your custom webform will
be executed when they double click on the workitem in SAP Portal inbox.
Hope this help,
Sergey
-----Original Message-----
From: John A Haworth [mailto:jhoworth at csc.com]
Sent: Mon 1/19/2004 6:28 AM
To: SAP-WUG at MITVMA.MIT.EDU
Cc:
Subject: Email WI Notification Hyperlink
Hi all
On a similar vein to the current questions on email attachments
etc. I have
an approval workflow that I initially thought of using SAP MAPI to
let the
Approver have access to his Approval Workitem, but reading the OSS
notes
and some of the threads in here, it seems as SAP MAPI isn't the way
forward.
So I thought using the RSWUWFML report (existing one or the new one
as per
note 627397, not sure) with hyperlink. My question is that the
Customer
really wants to approve without going into SAP, so the hyperlink
would need
to present the Approver with a HTML type page of the details and
approve/reject and comments facility.
Im sure this is a popular dilemma, any advice/help would be very
useful
i.e. how to achieve it, do i need Business Connector, do I need to
create a
new HTML screen, do I need an ITS,are there authorisation/security
issues??
Many Thanks in advance.
John
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This is a PRIVATE message. If you are not the intended recipient,
please
delete without copying and kindly advise us by e-mail of the
mistake in
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operate to
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written
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e-mail
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