workitems remain in Inbox after processing

[toledo, joe]

Check to see if the workitem task needs a terminating event, and if so,
check SM58 for failed rRFC calls.
 
Hope this helps.
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Paul Vlasveld
Sent: Wednesday, August 18, 2004 9:51 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: workitems remain in Inbox after processing
 
 
What causes workitems to remain in the Inbox after the items have
already been processed?  We scan A/P invoices into IXOS and then assign
the workitem to the appropriate workflow queue.  The A/P processor then
processes the workitem and posts the invoice.  The image is then linked
to the invoice. The workitem is supposed to immediately leave the inbox
and show as completed in the outbox.  Until a couple of days ago this
was happening correctly.  Now the completed workitem is still in the
Inbox as if it is still in process.
 
I would like some ideas as to what the cause(s) may be and possible
solutions.
 
Thanks
Paul
 
 
 
 
 
 
  <outbind://18/signature_files/image001.gif>
 
Paul Vlasveld
 
Sr. Business Systems Analyst
 
Adobe Systems Incorporated
 
 
 
(p) 408-536-6419