Email Text

[Dart, Jocelyn]

Hi Craig/Marty,
Also remember that the send mail step generates a SELFITEM.SENDTASKDESCRIPTION task which you can see in the CONTROL tab of that step.  So if you don't like the graphical text editor you can always use transaction PFTC_CHG to change the
underlying task directly.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Marty Braithwaite [mailto:Marty_Braithwaite at cpr.ca]
Sent: Thursday, 15 May 2003 1:46 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Email Text
 
 
Craig, I've found the sendtaskdescription graphical text editor to be very flaky at best.  If you are familiar with sapscript I would suggest changing the editor to line editor mode so you can see what is being used in the Tag column just before each line of text.  I suggest starting each paragraph
line with an * asterisk and then each remaining line in the paragraph keep the tag field blank, which tells the program it's a continuation from the last line.  It's just a suggestion you can try, play with the tags and see what works.  Also, just a note, standard line size is only 75 characters,
but there are a few notes related to increasing that size to 132, I don't have the numbers handy.  We found that getting tabs and spaces and special formatting to transfer properly through SAP Connect to the users Outlook inbox is almost impossible, so we kept it as simple as we could.
 
Hope that helps.
Marty
-----Original Message-----
From: Craig, William [mailto:william.craig at gwl.com]
Sent: Wednesday, May 14, 2003 9:28 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Email Text
 
 
Good Morning,
 
I have a task that is sending an email and I am using the object type
SELFITEM with the method SENDTASKDESCRIPTION.  My problem is that my text in
SAP looks fine, but when I receive the email it is spaced oddly and splits
sentences at words.  I play with the wording and spacing in the text and it
does not get any better.  I did not know if it is perhaps the format I am
using did not translate well to email.  If anyone has any suggestions I
would appreciate hearing from you.  Below is the example of how it looks
when received as the email.
 
There also may be other items outstanding, such as a credit card, mobile
phone, secure ID token, laptop, etc. Please contact the Helpline at (303)
737-3001 to discuss how the r
eturn of these items should be handled.
 
We've also sent a copy of this notice to Data Security and
Telecommunications so they can suspend the employee's ID and deactivate
voice mail (the extension will remain active).  This will be completed the
fir
st business day following the employee's last day of work.
 
If you have additional questions about the collecting and returning of
items, your access to and the subsequent suspension of e-mail and voice
mail, please call Human Resources Personnel staf
f immediately at (303)
737-4172.
 
Thanks,
 
Bill Craig
SAP - Workflow Team
Great-West Life & Annuity
Desk Phone - (303) 737-4053
Email - william.craig at gwl.com
------------------------------ IMPORTANT NOTICE - AVIS IMPORTANT ------------------------------
 
Computer viruses can be transmitted via email. Recipient should check this email and any attachments for the presence of viruses. Sender and sender company accept no liability for any damage caused by any virus transmitted by this email.
 
This email transmission and any accompanying attachments contain confidential information intended only for the use of the individual or entity named above.  Any dissemination, distribution, copying or action taken in reliance on the contents of this email by anyone other than the intended recipient
is strictly prohibited.  If you have received this email in error please immediately delete it and  notify sender at the above email address.
 
 
Le courrier ilectronique peut jtre porteur de virus informatiques.  Le destinataire doit donc passer le prisent courriel et les pihces qui y sont jointes au ditecteur de virus.  L'expiditeur et son employeur diclinent toute responsabiliti pour les dommages causis par un virus contenu dans le
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------------------------------ IMPORTANT NOTICE - AVIS IMPORTANT ------------------------------