AW: Role Resolution Error

[Falk, Simone]

hi,
 
I thing you should write your own role with an function module. Here =
you
can find out, if the manager position is vacant and  find the Manager#s
Manager.
 
You can use  FM RH_STRUC_GET to get informations about your HR =
organisation
 
Best Regards
Simone
 
-----Urspr=FCngliche Nachricht-----
Von: Panthaki, Dadi [mailto:Dadi_Panthaki at sony.ca]
Gesendet: Donnerstag, 8. Mai 2003 15:13
An: SAP-WUG at MITVMA.MIT.EDU
Betreff: Role Resolution Error
 
 
Folks,
 
We have modified the Travel Expense Approval template # WS20000040. The
trigger for start of the workflow is BUS2089 Created.
 
The very first step in the workflow is a Decision Step, to either =
approve
or reject the expense report. In this step the Agent is determined by =
Role
00000168 Manager(US).
 
The workflow works fine as long as the Manager of the employee is =
active in
our HR org structure.=20
 
We have cases where a manager position is vacant, as the employee has =
left
the company. In these cases when an employee of a manager, who is no =
longer
occupying this position, submits an expense report the workflow errors =
out
with a message "Role could not be resolved: agent not determined".
 
Is there any way in which I can get the workflow to go to the Manager's
Manager? (Manager's Manager position is not vacant)
 
How Can I deal with this situation so that the workflow does not error =
out?
 
Also how can I restart the workflow and direct it to the manager's =
Manager?
 
Thanks=20
 
Dadi
 
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