Urgent help! Cant assign workflow to a group.

[Dart, Jocelyn]

Sunni,
Are you sure that org unit exists in QA?
You could also try running function module RH_GET_STRUCTURE with
eval path SAP_TAGT to test how the workflow derives people from the
org unit.
 
Missing entries in T777E/OOVK could be a problem - SAP_TAGT and its dependent entries are critical.
 
Just thought - do you have HR structural authorisations on???? If you do
you need to make sure all users have access to WS and TS objects otherwise
they won't be able to do anything - this has a very similar effect to the
usual no-agent-found problems.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
 
 
-----Original Message-----
From: Sunni sunni [mailto:sunnilondon at hotmail.com]
Sent: Thursday, 20 March 2003 9:09 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Urgent help! Cant assign workflow to a group.
 
 
Hi Jocelyn
 
In our dev system, I had used a role and linked the tasks to it for agent
assignment.  It worked ok there but not in our QA system so I changed the
agent assignment on the tasks to 'general tasks', so all are potentially
possible agents.  I suspect that there is some org mgmt data missing
somewhere but I have no idea where.  I noticed T777E has fewer entries in
QA, and OOVK is also slightly different, could this have something to do
with the problems in QA?
 
I also refreshed the buffer using swu_obuf.
 
Regards
Sunni
 
 
 
 
 
>From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
>Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Re: Urgent help!  Cant assign workflow to a group.
>Date: Thu, 20 Mar 2003 00:13:00 +0100
>
>Sunni,
>Check you have set up your possible agents on the relevant task correctly
>and
>refreshed the buffer - I've had this before when agents have been assigned
>but
>none of them are valid user ids for example.
>Regards,
>         Jocelyn Dart
>Consultant (SRM, EBP, Workflow)
>and co-author of the book
>"Practical Workflow for SAP"
>SAP Australia
>email: jocelyn.dart at sap.com
>phone: +61 412 390 267
>fax:   +61 2 9935 4880
>
>
>
>
>-----Original Message-----
>From: Sunni sunni [mailto:sunnilondon at hotmail.com]
>Sent: Thursday, 20 March 2003 2:42 AM
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Urgent help! Cant assign workflow to a group.
>
>
>Hi Workflow experts
>
>I have a serious problem with my workflow.
>In my dev system all was ok.  In QA I try to assign a workflow to a group
>on
>the org plan, the log for my workflow shows all is fine, but when I click
>on
>agents (selected agents) in the log I get a blank screen?  No work item is
>sent to the agents.
>
>More info:
>I used the wizard select agents to create the dialogue for selecting an
>agent.  This step is linked to a user decision step, so that the agent/s
>selected are then sent the user decision.
>
>Any suggestions will be greatly appreciated as this is a showstopper.
>I've had many problems in the QA system with the org plan e.g. missing
>relationships etc, dont know if this is related.
>
>Thanks
>Sunni
>
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