Can i change the agent ?

[Michael Pokraka]

VERY useful function that I've searched for in the past!
I've been toying with an idea to use it and woindering if anyone has done something similar (the functionality is available in 6.10, but I'm currently at a 4.6c site):
Extend the WORKITEM object to add a method CHANGE_AGENT, use this in a modelled deadline to reroute an item on a deadline expiration. Sounds pretty straightforward - anyone done this?
 
Cheers
Mike
 
 
On Tue, Jun 03, 2003 at 06:03:41PM +0200, Bertrand, Scott wrote:
> Hi Angelo,
>
> You could use FM SWW_WI_AGENTS_CHANGE.  Add the new id to table AGENTS and put an 'X' in AGENTS_APPEND.  If you want to exclude the original agent, put their id in the EXCLUDED_AGENTS table.
>
> Hope This helps,
> Scott
>
> Scott Bertrand
> Senior Consultant
> Global Professional Services Organization
> SAP NetWeaver Practice Unit
> SAP America, Inc.
>
> 3999 Westchester Pike
> Newtown Square, PA 19073
> T   610-661-1905
> F   610-661-1906
> Mail to:  scott.bertrand at sap.com
> http://www.sap.com
>
>
>
> -----Original Message-----
>> From: angelo_besenzoni at sap-consulting.it
> [mailto:angelo_besenzoni at sap-consulting.it]
> Sent: Tuesday, June 03, 2003 3:22 AM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Can i change the agent ?
>
>
> Thanks Flavio,
>
> your idea is very useful and probably i will adopt it.
>
> But  i am looking for the possibility to force directly the new agent in
> the workitem... for example by a function module....
>
> Regards
>
> Angelo
>
> Sap Italia Consulting
> Milan
> Italy
>
>
>
>
>                     Flavio Oliveira
>                     <oliveiraflavio at hotm       To:     SAP-WUG at MITVMA.MIT.EDU
>                     ail.com>                   cc:
>                     Sent by: SAP               Subject:     Re: Can i change the agent ?
>                     Workflow
>                     <Owner-SAP-WUG at MITVM
>                     A.MIT.EDU>
>
>
>                     30/05/2003 17.23
>                     Please respond to
>                     SAP Workflow Users'
>                     Group
>
>
>
>
>
>
> The idea is to force a new workitem to begin when the vendor master is
> changed.
>
> One possible solution is to use a terminating event on your task (or a
> parallel process with a waiting for event step) and, when the field on the
> vendor master is changed, your workitem is finished and, with a loop you
> can
> start a new workitem. As the vendor master is already changed, the workitem
> will go to the new agent, according to the new data.
>
> Flavio.
>
> >From: angelo_besenzoni at sap-consulting.it
> >Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
> >To: SAP-WUG at MITVMA.MIT.EDU
> >Subject: Can i change the agent ?
> >Date: Fri, 30 May 2003 15:24:30 +0200
> >
> >Hi all
> >
> >
> >We are managing the following scenario:  by a custom role, a field in
> >Vendors Master Data leads to Organizational Structure and every workitem
> is
> >well addressed.
> >But it can happen that the field in Vendors Master Data is modified.
> >No problem for the new workitems, these workitems will be correctly
> >addressed by the role.
> >For the old workitems - workitems started before the change - i would
> >replace the new Position in  Organizational Structure.
> >Can i change the agent  in a started workitem using a background job?
> >
> >Thanks!!!!
> >
> >Angelo
> >Sap Italia Consulting
> >Milan
>
> _________________________________________________________________
> MSN 8 with e-mail virus protection service: 2 months FREE*
> http://join.msn.com/?page=features/virus