Custom Event triggering in CRM

[Dart, Jocelyn]

Hi Kris,
If PPFC is creating real "status management" type statuses (which it probably is, given that's
what EBP is using now too for similar things) you should be
able to use the BSVW transaction to set up events base on changes to your
custom statuses in the same way you do in R/3.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Kris Wug [mailto:kris_wug at hotmail.com]
Sent: Tuesday, 25 February 2003 10:06 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Custom Event triggering in CRM
 
 
Hello David,
 
Thanks a lot for your info I will try and implement the BADI you mentioned
and let you know if it worked.
Actually Ceated and Completed service request events are being triggered by
default. But I want to
trigger a custom event upon changing the custom status called Reclassified
or Rescheduled at the header level in
the Ser Req. These custom statuses are configured by our config team and
they are not triggering any events upon save.
 
I thought of actions but it didn't work. However, if you know any setting
needs to be done in the config to start a event
let me know. The transaction to create custom statuses are PPFC in CRM.
 
Thank you,
Kris
 
----- Original Message -----
From: "David Weston" <weston at clockwork.ca>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Friday, February 21, 2003 4:50 PM
Subject: Re: Custom Event triggering in CRM
 
 
> The BADI ORDER_SAVE, method 'CHANGE_BEFORE_UPDATE' in CRM can be used to
> trigger events....also check to see if an event is triggered already....u
> might be surprised.
>
> Dave
>
>
>
>
> -----Original Message-----
>> From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Kris
> Wug
> Sent: 21 February 2003 16:51
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Custom Event triggering in CRM
>
>
> Did anyone triggered a custom event / Workflow out of SAP-CRM service
> transaction CRMD_BUS2000116 ? I checked up actions and configured to try
to
> start my wotrkflow applying it to that doc type but It doesnot work. As
SAP
> says in the doc that Service transactions are not applicable for actions.
I
> am not sure if it can be done through Badi's. If yes please let me know
> which Badi to use ?
>
> Thanks in advance.
> Kris
>