Status change of Work ITem

[Swami Bala]

Hello,
 
What is the proper procedure for changing the status of the work Items ?
I have several workItems lying in many users inbox. At the same time there
is customer report running every hour to mass release the entry sheet. At
the end of the the report I need to remove the work items from the users
inbox. Is this can be achieved by using terminating events or would it be ok
to use SAP standard fmodules to build into this custom program ?
Thanks
 
Swami Bala
 
 
 
 
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