How to find general task sent to all agents?

[Michael Pokraka]

Hi,
Yes, your answer is spot on :) It doesn't help after the fact though, I
am working with flows developed by others at a client site and going
through all workflows is 'not a priority'. Also, in this instance, role
resolution was done in a seperate step and passed to a container
element which ended with a value 'US       '. Unfortunately these things
happen and half my job is troubleshooting flows developed by others.
 
Finding items with no agent is easy (SWI2_ADM1), finding ones which have
gone to all is more difficult but workable (SWI5, pick the most unlikely
user), finding it once someone has taken ownership... that is the
question.
 
Thanks again,
Cheers
Mike
 
On Tue, Feb 18, 2003 at 11:44:59AM +0100, Kjetil Kilhavn wrote:
> Won't the suggested solution help you? The workitems will not have any
> agents, so nobody executes them. Thus you can easily find them and analyze
> them and then forward them for execution. It won't help you find a "loose"
> workitem, instead it should prevent them from occurring if I understood
> things correctly.
>
> I thought my own idea was really good ;-) But then again I may still not
> quite have grasped what you are asking.
> --
> Kjetil Kilhavn
>
>
>
>
>
>                     Michael Pokraka
>                     <workflow at quirky.me.        To:     SAP-WUG at MITVMA.MIT.EDU
>                     uk>                         cc:     (bcc: Kjetil Kilhavn)
>                     Sent by: SAP                Subject:     Re: How to find general task sent to all agents?
>                     Workflow
>                     <Owner-SAP-WUG at MITVM
>                     A.MIT.EDU>
>
>
>                     18.02.2003 11:29
>                     Please respond to
>                     "SAP Workflow Users'
>                     Group"
>
>
>
>
>
>
> Thanks, but that was not quite the question. I have a vague idea which
> task it is, but the question is to find the particular item amongst
> hundreds which ran during the 'suspect timeframe'. I.e. this has
> happened, presumably the wrong person got hold of it, and we need to
> find it.
> In any case, I found it by combination of detective work (narrowing the
> timeframe, identifying status, eliminating a few 'known users') and a
> very large sledgehammer (looking at every remaining one individually).
>
> I also found and fixed the cause (custom ABAP bug), but would still like
> to know if there's a way of finding the offending workitem for any
> future scenarios.
>
> Thanks
> Mike
>
> On Tue, Feb 18, 2003 at 10:41:52AM +0100, Kjetil Kilhavn wrote:
> > Check the roles used. One of them probably has the "Terminate if the role
> > resolution has no result" unchecked.
> >
> > Select the checkbox and then you can follow the work items up through the
> > "Work items without agents" list - transaction SWI2_ADM1
> > That should make it easier to find out when the problem occurs and fix
> the
> > problem.
> > --
> > Kjetil Kilhavn
> >
> >
> >
> >
> >
> >                     Michael Pokraka
> >                     <workflow at quirky.me.        To:
> SAP-WUG at MITVMA.MIT.EDU
> >                     uk>                         cc:     (bcc: Kjetil
> Kilhavn)
> >                     Sent by: SAP                Subject:     How to find
> general task sent to all agents?
> >                     Workflow
> >                     <Owner-SAP-WUG at MITVM
> >                     A.MIT.EDU>
> >
> >
> >                     17.02.2003 12:01
> >                     Please respond to
> >                     "SAP Workflow Users'
> >                     Group"
> >
> >
> >
> >
> >
> >
> > Hi all,
> > I have an urgent requirement to find an instance of a general task.
> > The problem is that some glitches occasionally cause a task to go ou to
> > everyone. The problem is to find which one is the culprit, as by the time
> > we notice someone's already reserved/executed it (most likely the wrong
> > person).
> >
> > Any input greatly appreciated
> > Cheers
> > Mike
> >
> >
> >
> >
> >
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>
>
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