Dynamic Work Item Delivery

[Zmudzin,Tomasz,VEVEY,GL-IS/IT]

Stephan,
 
The catch is:   you need history data (at least some status) to decide where
the next item goes :-)
 
I've been rather thinking about some workflow running constantly and
intercepting the events that would normally start the process, then deciding
on where the item should go. The benefit: you can organize the routing by
using variables / counts etc. as workflow container elements (no
programming!). The drawback: maintainability, performance, ugliness & some
technical issues (catching instance-related events in an
instance-independent workflow) etc. A nice modeling feat -- acrobacy at its
worst. It could perhaps be done without programming. But don't do it.
 
Kind regards,
Tomasz
 
-----Original Message-----
From: Becker Stephan (extern)
[mailto:Stephan.Becker.ext at mchw.siemens.de]
Sent: Tuesday,18. February 2003 10:50
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Dynamic Work Item Delivery
 
 
Let me add the 0,00001% certainty to Kjetil's account that this won't be
done without some programming.. however, it should not be too difficult; eg
use a derivative of RH_INBOX_VIEW_CREATE or the like for all possible
agents, count the workflow items, make a decision, pass the selected agents
back.. come to think of it, it might even just take a custom role to do
this..
 
Hth,
Stephan
 
-----Original Message-----
From: Kjetil Kilhavn [mailto:kjetilk at statoil.com]
Sent: Dienstag, 18. Februar 2003 10:33
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Dynamic Work Item Delivery
 
With 99,99999% certainty I can say that it is not possible without
programming. I've done parts of it (restricting number of work items
delivered in a period) once and won't recommend doing it. Given enough time
and money you can of course develop a generic (read: complex) system for
this so that it is all a matter of adding entries in a customization table.
In our system it was possible to set the interval length and number of work
items per IDoc message type - and separately for different classifications
of error messages. You are talking about a much more complex system.
--
Kjetil Kilhavn
 
 
 
 
 
                    "Verlaat, Robert"
                    <Robert.Verlaat at PWN.        To:
SAP-WUG at MITVMA.MIT.EDU
                    NL>                         cc:     (bcc: Kjetil
Kilhavn)
                    Sent by: SAP                Subject:     Dynamic Work
Item Delivery
                    Workflow
                    <Owner-SAP-WUG at MITVM
                    A.MIT.EDU>
 
 
                    18.02.2003 08:19
                    Please respond to
                    "SAP Workflow Users'
                    Group"
 
 
 
 
 
 
Dear Workflowers,
 
 
 
Is it possible to deliver WI's dynamically f.e. User X has 2 (of the
same type) WI's in his Inbox so the next WI, of the same type, should be
delivered to another user. Or when user X has already processed 2
certain types of WI's, he should not receive a third on the same day.
 
 
 
I'am afraid these kinds of functionality should be programmed completely
(read tables for WI's in inbox/processed WI's etc..)? I haven't found
any tips or tricks for this in the Book..
 
 
 
Does anyone know if this is possible without programming?
 
 
 
Thanks,
 
 
 
Robert Verlaat
 
Accenture Technology Solutions
 
0031 (0) 6 113 676 96
 
 
 
 
 
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