WF Admin Forwarding Tasks in EBP...

[Gede, David L.]

Newbie question....
 
We are using the standard one approval workflow in EBP.  We have a situation
where the task has ended up in the wrong EBP in-box.   We want to forward
the task to new approver.   When we look at the Work item, we can see the
forward command in the menu but it is grayed out.   We went as far as giving
the WF Admin SAP All to rule out authority issues.
 
What I need to know is what needs to be in place (config or otherwise) for
the WF Admin to forward work items and what is the accepted way to do it?
 
Thanks,
Dave