SAP workflow and Microsoft Outlook integration

[Ronen Fox]

Roberto,
 
Enclosed is Jocelyn's answer to a simmiliar question:
 
Ronen,
There's a little known but standard workflow facility for this - the email
query
from a work item. It's mentioned in the Practical Workflow book - you might
want to look into it.
If you use the "Send mail" option from a work item then the work item waits
for a reply.
 
If you are talking about an email that is sent automatically then I suggest
you look at
the EBP approach for offline email - receipt of the mail and continuation of
the workflow
is done by program RBBP_OFFLINE_EVAL.  The rest of the details are in the
EBP Library help.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
-----Original Message-----
From: Berti, Roberto (IT - Rome) [mailto:rberti at dc.com]
Sent: Thursday, August 28, 2003 12:39 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: SAP workflow and Microsoft Outlook integration
 
 
Hi,
 
I would like to know if it's possible using the SAP workflow and sending
an automatic outlook email in an approval process for sales document
(SAP CRM opportunity) dependent to the status. Is there any
documentation on how to realize it ?
 
 
 
Cheers,
 
 
 
Roberto Berti
 
SAP CRM Consultant
 
Deloitte Consulting
 
Via Ludovisi, 16
 
00187 Rome - Italy
 
Office: +39 06421061
 
Fax: +39 0642011766
 
Mobile: +39 3357702845
 
email:  <mailto:rberti at dc.com> rberti at dc.com
 
 
 
 
 
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