Dynamic levels of deadline monitoring

[Dart, Jocelyn]

Hi Abby,
Yes it is possible though it's a lot easier in 6.10 where we have new options for refreshing the agent assignment of active work items.
However you can do it in earlier releases.
 
What you need to do is used modeled deadline monitoring so that when a deadline is missed you start some extra steps to cancel the existing work item and create a similar new one with the new list of agents.  This is standard modeled deadline monitoring so you can use the wizard to do this.
 
You can always put this functionality into a loop so that you progressively add people to the list of agents and recreate the work item.
 
Alternatively you can use modeled deadline monitoring to add some steps that update the list of agents on the work item using the WAPIs but this is a little more tricky pre-6.10.
 
Regards,
Jocelyn Dart
SAP Australia
 
-----Original Message-----
From: Abby Dywan
To: SAP-WUG at MITVMA.MIT.EDU
Sent: 17/09/02 5:35
Subject: Dynamic levels of deadline monitoring
 
Hi all -
 
I've been asked for a very unusual scenario from my functional team for
creating deadling monitoring and I have no idea how to accomplish it...
 
They want there to be deadline monitoring for an approval.  If an
approval's deadline is missed, it should go to the initial approver and
his
superior within the deadline monitoring.  Now, if THOSE two miss the
next
deadline, it should go to the same two, plus the SECOND guy's superior -
and so on all the way up the org chart until there are no more superiors
-
and then the deadline monitoring should end.
 
I'm not certain if it's possible to implement deadline monitoring for a
dynamic number of deadline monitoring levels.  Does anyone know if it's
possible - and if so , how it can be done?
 
Any assistance would be appreciated!
Abby  :)
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