Workflow Monitoring - Ideas Needed!!

[Dart, Jocelyn]

Hi Rodrigo,=20
Without question, far and away the best tool to give users is GENERIC =
OBJECT SERVICES
- as this lets them see what workflows have run in a simplified =
easy-to-understand=20
format. Plus it gives access to other functions such as starting adhoc =
workflows or
subscribing to events of object instances they are interested in.=20
 
You don't say what release you are on (they are accessed via menu =
buttons and toolbars
depending on release).=20
 
There is a good discussion on generic object services and how to link =
transactions to it
in the service.sap.com/webflow site (and in the book of course), but =
you often find=20
most transactions have been linked already.  For instance, in 4.6C at =
least (and probably
in earlier releases but I'm working on a 4.6C currently) the material =
master transactions
such as MM03 already have generic object services turned on for all =
workflows using business
object BUS1001006.  All you do is select your material for display in =
MM03, then the generic=20
object services button/menus/toolbars appear and you can ask to look at =
the workflow overview
showing all workflows in which this object instance (i.e. this =
material) appears.=20
 
Regards,
        Jocelyn Dart=20
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"=20
SAP Australia
email: jocelyn.dart at sap.com=20
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Enrique Arreguin Ramirez [mailto:EArreguinRamirez at gan.com.mx]
Sent: Friday, 13 September 2002 12:38 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow Monitoring - Ideas Needed!!
 
 
Hi Rodrigo:
 
At my company, we develop ABAP programs (transaction added) for two =
critical
workflows so any user could check their objects (Purchase Requisition, =
etc.)
one by one.
 
For each object, we give them a screen that seems like SWI1 with the =
log of
the workitem and who do/did the action.
 
Hope it helps.
 
Regards.
Enrique Arregu=EDn Ram=EDrez
     Inform=E1tica AHMSA
Monclova, Coahuila. M=E9xico
 J      (866) 649-3330  Ext. 3752, 3707
 e-mail : earreguinramirez at gan.com.mx=09
 
 
 
 
-----Original Message-----
From: Bertrand, Scott [mailto:scott.bertrand at sap.com]
Sent: Thursday, September 12, 2002 8:58 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow Monitoring - Ideas Needed!!
 
 
Hi Rodrigo,
 
Transaction SWI6 will allow you to choose a business object, then enter =
the
object key to locate flows for the object.
 
If the flow was started by the user, they can check the flow status by =
using
the Outbox in the Business Workplace (Sappoffice).
 
Hope this helps,
 
Scott Bertrand
Technical Consultant
SAP America, Inc.
 
3999 Westchester Pike
Newtown Square, PA 19073
T 610-661-1905
F 610-661-1906
E scott.bertrand at sap.com
http://www.sap.com
 
 
 
-----Original Message-----
From: Marques Rodrigo (RBBR/ASE61) *
[mailto:Rodrigo.Marques at br.bosch.com]
Sent: Thursday, September 12, 2002 9:45 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Workflow Monitoring - Ideas Needed!!
 
 
Hello Everybody,
 
We developed a workflow for creating Material Master Data and it will =
go on
production by the end of this month.
Now we are trying to find out which is the best way to provide the =
users
with a tool for workflow monitoring.
 
What they want is something like this: informing the material number =
the
system would show the workflow instance and they would be able to see =
in
which step the process is.
 
As far as I know there is not such a report or tool available in the
system...
Maybe SWWL and SWI2_FREQ get closer to that!?
 
As I don=B4t have too much experience with SAP Workflow I decided to =
ask the
experts...
 
Do you have any ideas on this subject?
Do you think allowing the users to access SWWL or SWI2_FREQ could cause =
any
problems?
Are there other options?
 
Thanks in advance for your attention
 
Kind Regards
 
Rodrigo Marques
New Dimension Products
Robert Bosch Brazil=20