Workflow Administrator Function

[phillips, tim]

Ulrich Mende wrote:
 
> > Carl:
> > The best way I know of to view all of the workitems that a
> > user has in his/her inbox is by using transaction SWI5.
> > On the selection screen, enter 'US' for the type, and enter
> > the user's id for the ID field.  Choose to be processed by
> > radio button and enter a date sometime in the future to make
> > sure that you have selected all of their workitems.
> > Once you execute, you will get a summarized list the user's
> > workitems sorted by task.  You can then forward the individual
> > workitems to another user as long as they have not been reserved
> > by the current agent.  The report will have the workitems grouped
> > by whether or not they have been reserved or not.
 
> Ulrich:
> yes, SWI5 is a good transaction to report the workitems in
> someones inbox.
> But in difference to a view you cannot carry out any
> operations on the listed iitems (execute, forwarding...).
 
Timbo:
Hmmm, I'm on 4.0b;
at least on this version, if you double-click on the workitem,
you are branched to an overview screen which permits you to execute,
forward etc. workitems as if you were in that user's inbox.
 
Regards,