Automatic Forwarding Error

[Jody Chassereau]

Cassandra,
 
I know you'd rather see an answer, but I just wanted to let you know I am
having the same problem.  We just set up RSWUWFML for people to receive
notifications of items in the Inbox and, per note 131795, started having
people set up the auto-forwarding to an e-mail address.  I ran into the same
issue when a user tries to put in their address - I realize it is the same
address that is stored on the user master, but I don't understand why it
says this is a problem.  We temporarily have gotten around it due to the
fact that our company is changing e-mail formats, so we had an alternative
address that the users could fill in.
 
I was going to ask OSS about this handling, but I would be interested in
someone here has an answer as well.  Thanks...
 
Jody Chassereau
drcakes at hotmail.com
 
>From: "Smith, Cassaundra" <Cassaundra.Smith at anheuser-busch.com>
>Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Automatic Forwarding Error
>Date: Tue, 5 Mar 2002 06:44:19 -0600
>
>Workflowers,
>
>Wanted to run this by you guys to  see if you have this issue before.  I
>have
>users that are interested in setting up automatic forwarding of their
>workflow
>workitems.  I showed them the menu path (from SBWP go Settings, Office
>Setting,
>goto Autoforwarding tab).  But when a user puts in their Outlook email
>account -
>example:  jane.doe at anheuser-busch.com in the "forward to" field and "A -
>External Address" or "U - Internet Address" in the forwarder type, you get
>the
>error message that forwarder and recipient can't be the same person.  The
>user
>who is setting up the autoforwarding will be setting it up for themselves
>but
>the address is an external Outlook account address.  As the workflow
>administrator I can use transaction SO36 and set it up like this for them.
>But
>I don't want every user who wants to set this up calling me to do this when
>they
>should be able to do it themselves.  Has anyone had this same issue
>before????
>
>Please advise,
>
>Casey
 
 
 
 
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