Extending Workflow to large user group without SAPOffice inbo x.. ..?

Mon Jun 24 09:53:15 EDT 2002

Roberto,

WF-XML is available since 46c as part of the webflow functionality. It
integrates workflow(s) between systems over an ITS service and does not have
anything to do with user integration at this moment. Have a look at the 46d
documentation on SAPnet or at help.sap.com for some good technical
information on the functionality. The new webservice functionality in 6.10
will deliver possibilities in the area which will probably help you much
more.

There have been many discussions on the MAPI service provider on this list.
At least my conclusion, and I am sure the conclusion of many others who went
into a productive situation with it, is that it is very useful for demos but
not to go live with with more then a small number of users. In our case the
amount of end user support required and the slow down of the end users' pc's
was too much of a hassle. I would steer cleer from it and use the webinbox
(preferably the WF miniApp). Also I think the MAPI tool service will not be
supported anymore in the distant future (Alan?).

When using the MAPI tool you still need full SAP licenses for your users as
well.

Hope this helps,

Jeroen

Jeroen van der Burg
Galaxy SAP workflow lead

Stichthage building, Koningin Julianaplein 15, 2595 AA, Den Haag, Postbus
336, 2501 CH, Den Haag, The Netherlands

Tel: +31 70 377  7836
Email:
Internet: http://www.shell.com

-----Original Message-----
From: Roberto Mast [mailto:roberto.mast at myefactory.nl]
Sent: 24 June 2002 15:01
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Extending Workflow to large user group without SAPOffice
inbox.. ..?

Hi,

I'm actually dealing the same issue, SAP says the following on FAQ's

16. We extensively make use of Business Workflow but not every employee has
access to the SAP R/3 system. Can we use the MS Outlook client to integrate
non SAP users into business processes managed by Business Workflow?

The SAP MAPI Service Provider supports not only e-mail but also work items.
You can open work items in your MS Outlook client. More information on
Business Workflow / WebFlow here </webflow>.
Every employee taking part in business processes managed by Business
Workflow needs an SAP user (a much cheaper "employee user" license).

So, in stead of integrating with an external mail system we are looking for
an other option. SAP came with a new  functionality of SAP WFM which is
wf-XML, does anybody know how this can help communicating between html and
SAP R/3 without the need of an extra license?

Regards,

RM

-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Angelus, Inigo
Sent: vrijdag 21 juni 2002 18:49
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Extending Workflow to large user group without SAPOffice
inbox.. ..?

Hi all,

We are in banking industry and our employee base is around 60,000 and its
growing constantly with mergers and acquisitions. We are big SAP shop for
awhile implemented FI/CO, MM and HR. (not a mySAP customer). We don't have
named user id  for all 60,000 employees there is no need for that.

We have implemented wokflow in a small scale in procurement. Now we are
looking to implement wokflow in HR and make it available to all employee
population over web.  We are planning to implement one step notification
workflows as well as multistep approval workflows. What we are trying to
figure out now is, How to extend the functionality of the workflow to use
external mail client without having a inbox in SAPoffice . Have anybody
tried to do something like this? I would be interested in knowing the
approach they have taken in achieving this. We have a LDAP server where we
have all the SMTP mail address. Are there a user exit using which we can
route the mail to go to external mail client instead of SAPOffice.

Any thoughts and help are much appreciated...

Thanks,
RBC.

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