Extending Workflow to large user group without SAPOffice inbo x.. ..?

[Griffiths, Mark]

You will always need a user id for each user you want to truly interact with
your workflow - speak to your account manager about different types of user
licence.
 
If you just want to inform a user that something has happened then you can
of course get SAP to send out e-mails to any internet address using
something like SAP Connect - no need for SAP Mapi Service Provider / Outlook
client integration in this instance. Once SAP Connect is set up (ask your
basis people to help) you can then send mails directly from your workflow
using Send Mail steps with Address Type set to U for Internet e-mail
addresses.
 
If your company has another workflow system which is WF-XML compliant then
you can start a workflow in SAP, use XML to start a workflow in your other
product, and then pass any results back to SAP with WF-XML.
 
Hope this information helps,
 
Mark
 
Senior Consultant,
SAP UK
 
-----Original Message-----
From: Roberto Mast
To: SAP-WUG at MITVMA.MIT.EDU
Sent: 24/06/02 15:00
Subject: Re: Extending Workflow to large user group without SAPOffice
inbox.. ..?
 
Hi,
 
I'm actually dealing the same issue, SAP says the following on FAQ's
 
16. We extensively make use of Business Workflow but not every employee
has
access to the SAP R/3 system. Can we use the MS Outlook client to
integrate
non SAP users into business processes managed by Business Workflow?
 
The SAP MAPI Service Provider supports not only e-mail but also work
items.
You can open work items in your MS Outlook client. More information on
Business Workflow / WebFlow here </webflow>.
Every employee taking part in business processes managed by Business
Workflow needs an SAP user (a much cheaper "employee user" license).
 
So, in stead of integrating with an external mail system we are looking
for
an other option. SAP came with a new  functionality of SAP WFM which is
wf-XML, does anybody know how this can help communicating between html
and
SAP R/3 without the need of an extra license?
 
Regards,
 
RM
 
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Angelus, Inigo
Sent: vrijdag 21 juni 2002 18:49
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Extending Workflow to large user group without SAPOffice
inbox.. ..?
 
 
Hi all,
 
We are in banking industry and our employee base is around 60,000 and
its
growing constantly with mergers and acquisitions. We are big SAP shop
for
awhile implemented FI/CO, MM and HR. (not a mySAP customer). We don't
have
named user id  for all 60,000 employees there is no need for that.
 
We have implemented wokflow in a small scale in procurement. Now we are
looking to implement wokflow in HR and make it available to all employee
population over web.  We are planning to implement one step notification
workflows as well as multistep approval workflows. What we are trying to
figure out now is, How to extend the functionality of the workflow to
use
external mail client without having a inbox in SAPoffice . Have anybody
tried to do something like this? I would be interested in knowing the
approach they have taken in achieving this. We have a LDAP server where
we
have all the SMTP mail address. Are there a user exit using which we can
route the mail to go to external mail client instead of SAPOffice.
 
Any thoughts and help are much appreciated...
 
Thanks,
RBC.
 
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