Workitem only for view

[Becker Stephan (extern)]

Gus,
 
the two tasks use different methods to send workitems respectively mails.
When "normal" agent assignment is used, the workflow system assumes that
however many possible agents receive the workitem initially, the first one
starting it then assumes responsibility, so to say. You can send one
workitem per possible agent, have a look at the "other" page in the activity
maintenance in the workflow builder, and the associated section of the
documentation. One of the the most important feature of the latter
functionality is that ALL agents have to complete their workitem before the
task is regarded as completed and the workflow can continue.
Another possibility to send notifications (that require no further automatic
processing for that step) is to use the step type "send mail". Again, the
documentation will help you further.
If you get stuck again, let us know.
 
Greetings,
Stephan
 
-----Original Message-----
From: THANDA, Gursura [mailto:gursura.thanda at canadapost.postescanada.ca]
Sent: Freitag, 18. Januar 2002 16:58
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Workitem only for view
 
 
We have  WF from from HR to CO. When there is new organization, closer or
change. It notify CO accountant of org unit and cost center related to it.
CO accountant execute the work item.
 
SD accountant want the same information  only to view.
 
It is general task and assigned by position number. I can do the same for SD
accountant position. but as soon as he open the work item , it disappear
from
CO accountant inbox.
 
How can we resolve  this problem. That SD  accountant can view the changes
but it does not disappear from other inboxes.
 
Regards
 
Gus Thanda
 
Canada Post (BT) Center of excellence
>From anywhere...to anyone
phone : 613-734 9414
email:   gursura.thanda at canadapost.ca
 
 
 
 
 
 
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