No Workflow Information in Log SWI2_FREQ

[Dart, Jocelyn]

Hi Megan,
Try using transaction SWI1 rather than SWI2_FREQ.
SWI1 lets you see view all work items and workflow logs, and
defaults to viewing approx the last hour's workflow activity.
 
SWI2_FREQ is more for comparing process times so that might be
why you are having difficulties identifying the logs.  Or possibly
you have entered the workflow number incorrectly??? (It needs
the appropriate WS or TS code in front, e.g. WS90000001 if your
workflow is number 90000001).
 
A custom workflow will always have a workflow log just like a standard
workflow.
 
Regards,
        Jocelyn Dart
Consultant (EBP, BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880
 
 
-----Original Message-----
From: Meagan Tesdall [mailto:meagan.tesdall at us.pwcglobal.com]
Sent: Wednesday, 16 January 2002 11:33 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: No Workflow Information in Log SWI2_FREQ
 
 
Hello all,
 
We have a custom workflow in EBP modeled after the standard for business
object 2121 which routes workitems to managers based on the user's position
in the HR organization structure. Occasionally (6 out of 1000+ shopping
carts) have routed incorrectly. Users have reported the workitems and can
identify the cart and cart number, however, there is no workflow log in
SWI2_FREQ.
 
Has anyone encountered a similar workflow issue where a workitem is routed
without a log generated in this transaction? I am more functional than
technical in my experience so please help!
 
thanks in advance,
Meagan Tesdall
PWC Consulting
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